Webcam Image Capture Error

[francisw19]

Hello, I was using Bandicam to connect to my webcam (Logitech C920). That worked no problem, but as soon as I clicked the "Image Capture" button, I get the following message "Failed to capture image. Please check your output folder." An image file is created, but it's a 0 bytes file and comes up blanking in my photo viewer.



I can record a video without any issues, just the image capture is not working.

I'm on Windows 10 64-bit (1803 update). Bandicam 4.1.6.1423. Any other info needed from me, please let me know. Thanks!

[Bandicam Company]

Hello francisw19,

We have confirmed the issue and already released the fixed version.
Please try Bandicam 4.1.7.

https://www.bandicam.com/downloads/

Thank you.

[francisw19]

Working great now, thanks!

[Bandicam Company]

Hello francisw19,

Thank you for your reply.
We are glad to hear that your issue has been solved.

Thank you.