$nakedoctor
Posts: 1
Joined: Sun Sep 09, 2018 11:47 pm

Program cannot be used crashes everytime i hit record

Sun Sep 09, 2018 11:55 pm

Windows Version: Windows 7 Pro 64 Bit
- Graphic card model: NVIDIA GTX 1050...
- Bandicam version: 4.2.0.1439
- Bandicam mode: Game Recording Mode, Screen Recording Mode, Device Recording Mode.
- Recording Target: BFV Vietnam,


I bought a license but every time i try to record program crashes. Piece of crap.

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Bandicam Company
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Posts: 7802
Joined: Mon Dec 20, 2010 12:19 pm

Re: Program cannot be used crashes everytime i hit record

Mon Sep 10, 2018 12:42 pm

Hello,

Please refer to the following page and try the solutions.

https://www.bandicam.com/faqs/cannot-run/

It is important that you need to uninstall the graphics card driver before installing the latest version.

If you still have the same issue, please send the bsa.exe(https://dl.bandicam.com/tools/bsa.exe) result file to bandicam@bandicam.com.

Thank you.

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