See my comment below.
I'll leave the description here so encase any others here have a similar problem, you know if you have the same problem as me.
I like to screenshot in this mode, it's useful for highlighting comments and recording in a certain area, however... I had to reinstall my operating system recently, and I installed Bandicam. I decided to test it before using it, and I discovered a weird issue.
A small disclaimer, I run my 1080p monitor at 1440p to screenshot games at a higher resolution, and just get higher resolution screenshots in general.
Below, you'll see the issue that I'm having.
That is a screenshot using screen recording mode. As you can see, it's got a giant black border, and it captures the yellow outline of the recorder, and the actual screenshot is shortened to the point where you can barely read anything on it. The only fix for this bug is to use the native resolution (1080p) but it isn't very helpful for me. Any ideas how to fix this issue?
Edit: Sorry for not being clear.
I installed the LATEST version of Bandicam before this one. I decided to try an older version, one that I was using before. And well... no luck. The last resort would be to restart my PC, but I installed this on my PC when it was in 1440p, I don't fully understand why this bug is happening.
Edit 2: Restarting didn't fix it. Changing the icon and font size from Windows Settings didn't help. But for some reason, my second monitor which actually is 1440p, but no good for competitive gaming at 60fps, it screenshots just fine on that monitor. I'm beginning to think this bug relates to the native resolutions, hence, why it is so compressed. And the screen shotting feature seems to think that the resolution on my main monitor is 1080p, but when it realises its 1440p, it puts the 1080p version of that screenshot on the 1440p version, leaving black borders. Sorry. I made that sound too confusing. Basically, wrong resolution size on Bandicam's part.
- bandicam 2018-09-16 07-06-41-221.jpg (125.03 KiB) Viewed 2007 times
Last edited by TailsYellowfly
on Mon Sep 17, 2018 7:17 pm, edited 1 time in total.