Page 1 of 1

Bandicam is recording mono

Posted: Tue Jan 08, 2019 3:44 pm
by jthoni
I have audio coming out of Voicemeeter Banana and am caputuring with Banidcam. The audio is playing stereo, and I am not set to Mono in Bandicam, but the audio records in Mono. What am I missing?

To rule out my source (a DAW), I have recorded in Banana and am playing back from there. I have Banana set to output to my sound card. Banicam is set to record from Voicemeeter Output (though I have tried my sound card as well).

Any idea what I am missing?

Thanks,
~john

Re: Bandicam is recording mono

Posted: Tue Jan 08, 2019 6:54 pm
by Bandicam Company
Hello jthoni,

Please attach screenshots of the Bandicam Recording settings window and Windows Sound settings window.

Thank you.

Re: Bandicam is recording mono

Posted: Wed Jan 09, 2019 11:29 am
by jthoni
This is so frustrating. I am getting no audio now. I have spent 2 hours on this. I routed the recorded playback to Studio One (DAW), so I know that sound is coming out the virtual output of Voicemeeter, but I get nothing in Bandicam.

Screenshots here:
https://imgur.com/a/6HF9LQX

Sound from the recorded file is going out A1 to my audio interface, and A2 to my speakers. B1 is the virutal out that Bandicam should be hearing (though I have enabled out on all channels). I have toggled just about every switch.

thanks,
~john

Re: Bandicam is recording mono

Posted: Wed Jan 09, 2019 2:31 pm
by Bandicam Company
Hello jthoni,

Thank you for your reply.
We are sorry but we are still not sure about your issue.
Could you please send a file to bandicam@bandicam.com so that we can confirm the sound is mono?
We would appreciate if you could let us know how you found the sound is mono.

Thank you.