Reika
Posts: 4
Joined: Fri Mar 15, 2019 11:45 am

Bandicam detecting launcher, but not game

Sat Mar 16, 2019 10:51 am

I've been using Bandicam for almost 2 years now without a problem (that includes my PC dying and a new one being built) and it suddenly stopped working on Wednesday. So I uninstalled it, reinstalled it along with uninstalling my video driver and reinstalling that.

It sort of works in that I can get it to capture the image of the display, but it doesn't detect the game I'm playing. But in the case of games with a launcher, such as World of Warcraft, it detects the launcher just fine, but not the game itself. Running it as administrator doesn't work either.

I'm running Windows 7 with a Nvidia 1070 GTX, the Bandicam build I'm using is 4.3.4.1503.

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Bandicam Company
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Joined: Mon Dec 20, 2010 12:19 pm

Re: Bandicam detecting launcher, but not game

Mon Mar 18, 2019 6:50 pm

Hello Reika,

Have you ever experienced the same issue when recording other games?
Do you have the issue only with World of Warcraft?

We look forward to your reply.

Thank you.

Reika
Posts: 4
Joined: Fri Mar 15, 2019 11:45 am

Re: Bandicam detecting launcher, but not game

Fri Mar 22, 2019 12:48 pm

I just checked, it works fine with Guild Wars 2 and Elder Scrolls Online, but not World of Warcraft. Not sure where the difference is, I run all 3 in windowed mode.

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Bandicam Company
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Re: Bandicam detecting launcher, but not game

Fri Mar 22, 2019 5:37 pm

Hello Reika,

We were not able to recreate your issue with the latest version of Bandicam and World of Warcraft.
Please check the solutions on the linked page and try recording it again.
https://www.bandicam.co.kr/faqs/no_fps_ ... nd_number/

Also, please let us know if you can record it when run the game in Fullscreen mode.

Thank you.

Reika
Posts: 4
Joined: Fri Mar 15, 2019 11:45 am

Re: Bandicam detecting launcher, but not game

Sat Mar 23, 2019 10:15 pm

It's still not detecting even in fullscreen. Not sure what else to do because I've gone through the checklist at least twice, but thank you for looking into it.

Reika
Posts: 4
Joined: Fri Mar 15, 2019 11:45 am

Re: Bandicam detecting launcher, but not game

Sun Mar 24, 2019 3:07 pm

I made sure Windows and my video drivers were completely up to date. Still didn't work. So I tried a clean install of the current Nvidia driver, sill no go. So I rolled back to the previous driver and it still doesn't work.

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Bandicam Company
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Posts: 7802
Joined: Mon Dec 20, 2010 12:19 pm

Re: Bandicam detecting launcher, but not game

Mon Mar 25, 2019 6:04 pm

Hello Reika,

Thank you for getting back to us.

Please refer to the following FAQ.
https://www.bandicam.com/product/how_to ... eplay/#faq

Thank you.

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