galit.saluk
Posts: 2
Joined: Mon Mar 18, 2019 9:02 pm

files missing from bandicom screen

Mon Mar 18, 2019 9:42 pm

hi
can anyone help

When i open Bandicom and go to videos category the videos r not there and it directs me to the files on the computer but i cannot play them visually or cut them on Bandicut.

which is the prefered way to download movies to my internet site ?

thanks

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Bandicam Company
Site Admin
Posts: 7802
Joined: Mon Dec 20, 2010 12:19 pm

Re: files missing from bandicom screen

Tue Mar 19, 2019 2:18 pm

Hello galit.saluk,

We are not sure about your situation.
Please click the full path link([2] in the below image) to open the folder with Windows Explorer and check the file.
Image

If you still have the same problem, please let us know.

Thank you.

galit.saluk
Posts: 2
Joined: Mon Mar 18, 2019 9:02 pm

Re: files missing from bandicom screen

Tue Mar 19, 2019 5:09 pm

Thanks for answering.

In the image i have no. 1,2,4.5.6 but not 3 i cant see the files so they dont open and play.
i can go to the computers file and play it there but only Audio with windows media player.

i have recorded new videos and everything is ok again. but 5 videos dont work ..

one more question,

Does Bandicut convert files when paid? i only purchased Bandicom and i need to use it on my site.

Thanks

User avatar
Bandicam Company
Site Admin
Posts: 7802
Joined: Mon Dec 20, 2010 12:19 pm

Re: files missing from bandicom screen

Fri Mar 22, 2019 5:51 pm

Hello galit.saluk,

Could you please upload a screenshot of the window of Bandicam Home?

Regarding Bandicut, you can convert files using the free version.

Thank you.

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