legacygame
Posts: 3
Joined: Wed Jul 18, 2012 10:40 am

Very annoying glitch..

Wed Jul 18, 2012 10:46 am

Hey, Im having a glitch.

EVERYTHING Works perfect about bandicam, But something recently started happening. When i make a custom window to record something that bandicam does not pick up like a flash game or something, It records it fine. Sound and picture quality perfect. But when the recording stops, and the file is saved, the folder its saved in will not work correctly. When you open the folder containing the recorded material the green loading bar (Win7) On top where it says where you are Like Computer > Local disk > Recorded videos >. When that reaches the end. Windows explorer crashes. and restarts. Then you have to open the folder again and it repeats. The file is difficult to delete. but its possible. and when that file is deleted the whole folder works again at its normal state. I don't understand whats going on here. I need some help:)

Thanks! - Legacygame

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Bandicam Company
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Posts: 7802
Joined: Mon Dec 20, 2010 12:19 pm

Re: Very annoying glitch..

Wed Jul 18, 2012 5:07 pm

Hello!

You're having a codec problem in Windows Explorer.
Windows Explorer has a video preview function, and when the codec conflicts, you can have that kind of problem.

* Some solutions

1. Remove unnecessary codecs.

2. Disable Thumbnail Preview
2.1 Windows XP user: Windows Start -> Run -> type 'cmd', and enter.
- To disable the preview, enter 'regsvr32 /u shmedia.dll'
- To enable the preview, enter 'regsvr32 shmedia.dll'
disable-preview-winxp.jpg
disable-preview-winxp.jpg (35.79 KiB) Viewed 4661 times
2.2 Windows 7 user: Windows Explorer -> Organize -> Folder and search options -> View tab
- To disable the preview, check 'Always show iconds. never thumbnails'
- To enable the preview, uncheck 'Always show iconds. never thumbnails'
disable-preview-win7.jpg
disable-preview-win7.jpg (47.37 KiB) Viewed 4661 times

legacygame
Posts: 3
Joined: Wed Jul 18, 2012 10:40 am

Re: Very annoying glitch..

Wed Jul 18, 2012 11:11 pm

The thumbnail thing worked. for now. No crashing now. Thanks bandisoft now i can get back to making youtube videos!:)

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