BSt
Posts: 2
Joined: Sun Apr 14, 2019 4:43 am

Cannot record screen area without mouse cursor

Sun Apr 14, 2019 5:04 am

Maybe this is an easy one

I need to record a rectangular area (1920x1080px) on my primary Win10 display (3840x2160px) WITHOUT the mouse cursor!
I unchecked "show mouse cursor" without success. My mouse movements get recorded every time (mouse cursor shows up in the recorded video) :-(

What can I do?
Do I miss something?
I just installed an unregistered copy of bandicam. Alas, a mouse cursor that cannot be hidden is a real show stopper - at least for me!

Thx in advance!

BSt
Posts: 2
Joined: Sun Apr 14, 2019 4:43 am

Re: Cannot record screen area without mouse cursor

Sun Apr 14, 2019 6:31 am

Hi guys, it is me again.

In between, I found the error which is no malfunction of Bandicam! The application I tried to capture handles its own private cursor - yes, it's true! Thus, no screen recording software is able to create a movie from that app window without showing the mouse cursor!

Anyway, thanks for reading :-)

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Bandicam Company
Site Admin
Posts: 6336
Joined: Mon Dec 20, 2010 12:19 pm

Re: Cannot record screen area without mouse cursor

Mon Apr 15, 2019 1:42 pm

Hello BSt,

We would appreciate it if you would let us know the name of the application.

Thank you.

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