superzsup
Posts: 4
Joined: Wed Jun 19, 2019 12:26 pm

(Issue) Mic keeps going to 0%

Wed Jun 19, 2019 12:33 pm

Hey all.
I recently have been trying to record videos through Bandicam and noticed that whenever I record my Microphone audio goes to 0%. I go to my mic settings, I set the volume of my microphone to 100%. After that, I watch the recording back and notice that there's no audio but the game's audio. Then, I went back to my microphone settings to find out that the volume was set back to 0%.

I've checked through the sound settings implemented in my computer and it's already set at full volume, so it's something wrong with Bandicam.

Does anybody know how to fix this issue?
Thanks in advance,
Superzsup

User avatar
Bandicam Company
Site Admin
Posts: 6358
Joined: Mon Dec 20, 2010 12:19 pm

Re: (Issue) Mic keeps going to 0%

Wed Jun 19, 2019 1:47 pm

Hello superzsup,

It might be a sound driver issue.
Please uninstall Bandicam and install the latest version of Bandicam and the sound card driver.

And then please refer to the following FAQ.
https://www.bandicam.com/faqs/how_to_re ... icrophone/

If you still have the same issue, please attach screenshots of the Bandicam Recording settings window and Windows Sound settings window.

Thank you.

superzsup
Posts: 4
Joined: Wed Jun 19, 2019 12:26 pm

Re: (Issue) Mic keeps going to 0%

Thu Jun 20, 2019 12:34 pm

Bandicam Company wrote:Hello superzsup,

It might be a sound driver issue.
Please uninstall Bandicam and install the latest version of Bandicam and the sound card driver.

And then please refer to the following FAQ.
https://www.bandicam.com/faqs/how_to_re ... icrophone/

If you still have the same issue, please attach screenshots of the Bandicam Recording settings window and Windows Sound settings window.

Thank you.


Hello!

Thanks, uninstalling Bandicam and reinstalling it seemed to do the trick!

Sincerely,
Superzsup

User avatar
Bandicam Company
Site Admin
Posts: 6358
Joined: Mon Dec 20, 2010 12:19 pm

Re: (Issue) Mic keeps going to 0%

Thu Jun 20, 2019 12:59 pm

Hello,

Thank you for your reply.
We are glad to hear that your issue has been solved!

Thank you.

MuVo
Posts: 1
Joined: Thu Jun 20, 2019 8:24 pm

Re: (Issue) Mic keeps going to 0%

Thu Jun 20, 2019 8:25 pm

Hello,
Unfortunately, I have the same Problem. But a Uninstall and Reinstall didn’t solve the thing here.

Best regards

User avatar
Bandicam Company
Site Admin
Posts: 6358
Joined: Mon Dec 20, 2010 12:19 pm

Re: (Issue) Mic keeps going to 0%

Fri Jun 21, 2019 8:57 am

Hello MuVo,

It might be a sound driver issue.
Please uninstall Bandicam and install the latest version of Bandicam and the sound card driver.

And then please refer to the following FAQ.
https://www.bandicam.com/faqs/how_to_re ... icrophone/

If you still have the same issue, please attach screenshots of the Bandicam Recording settings window and Windows Sound settings window.

Thank you.

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