CrystalBat
Posts: 2
Joined: Mon Jun 24, 2019 12:05 am

Bandicam preventing shut down

Mon Jun 24, 2019 2:48 am

Hey, I wanted to ask if there is something I can do about Bandicam preventing shut down in Windows 10.

I understand it should prevent shut down when it's recording but I feel it's almost like a bug to prevent shutting down while Bandicam is idle.

Also, Windows is unable to shut Bandicam from the shutdown screen prompt so I have to cancel and manually close Bandicam, and only then I am able to shut down my pc.

Is there anything I can do in options to avoid shut down prevention from Bandicam before I turn my pc off?

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Bandicam Company
Site Admin
Posts: 6313
Joined: Mon Dec 20, 2010 12:19 pm

Re: Bandicam preventing shut down

Mon Jun 24, 2019 3:32 pm

Hello CrystalBat,

Unfortunately, we were not able to recreate your issue.
We can shutdown Windows 10 even if Bandicam is running.

Please uninstall the current version of Bandicam and install the latest version and try again.
https://www.bandicam.com/downloads/

Thank you.

CrystalBat
Posts: 2
Joined: Mon Jun 24, 2019 12:05 am

Re: Bandicam preventing shut down

Thu Jun 27, 2019 10:46 pm

I think I had not updated Bandicam since 2017 actually installing latest version resolved the issue (:
I guess I got used to auto updates everything.

Thank you for answering.

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Bandicam Company
Site Admin
Posts: 6313
Joined: Mon Dec 20, 2010 12:19 pm

Re: Bandicam preventing shut down

Fri Jun 28, 2019 1:55 pm

Hello CrystalBat,

Thank you for your reply.
We are glad to hear that your issue has been solved!

Thank you.

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