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using laptop to video self - but sound isn't working

Posted: Sat Jul 06, 2019 10:51 am
by GirlTropix
I'm trying to use my lap top camera to make a video of myself but its not recording any sound. Its not muted on the lap top. (It's at max volume) I did the checkbox to activate sound on the bandicam app. Checked the volume on the play screen - it's at 100%. but no sound is getting recorded.
I made a video using a different app and it came out with sound so I know it works. Bandicam has a better quality picture so I want to use it.
System is windows 10 on a PC.


Thanks

Re: using laptop to video self - but sound isn't working

Posted: Mon Jul 08, 2019 6:04 pm
by Bandicam Company
Hello GirlTropix,

For further investigation, please attach the screenshots of Bandicam Device Recording settings window, sound settings window, and Windows Sound settings window.

Thank you.