dex88
Posts: 15
Joined: Wed Jul 25, 2012 11:14 pm

bandicam stops working at random intervals (stops hooking)

Wed Jul 25, 2012 11:23 pm

bandicam (just upgraded to full version) seems to stop working at random intervals, sometimes 5 minutes, sometimes 20 minutes.

i do not have auto complete enabled

both full screen and window mode

when it stops working, the FPS monitor disappears.

if i am recording, when i exit the game, bandicam presents the same error in this thread: viewtopic.php?f=10&t=850 and when i force it to stop, the recording only goes upto the point when bandicam stopped working in the program.

even if im not capturing, the FPS monitor will randomly stop displaying (stop hooking), and the only way to get it to work again is to relaunch bandicam and the game.

i have nvidia 550 ti, with latest drivers

i have antivirus disabled when in game and windows firewall exception

i reformatted this week, and it still persists on a brand new installation of windows.

some of the games affected: arma 2, saints row 3, stalker, etc...

User avatar
Bandicam Company
Site Admin
Posts: 7798
Joined: Mon Dec 20, 2010 12:19 pm

Re: bandicam stops working at random intervals (stops hookin

Thu Jul 26, 2012 4:24 pm

Hello!

Bandicam might have lost the hooking target.

When the recording target is not responding, Bandicam can lose the hooking target in DirectX/OpenGL window mode.
- An anti-virus program or firewall can block Bandicam.
- If you click other applications while you're recording, Bandicam can lose the hooking target.
- If you leave a recording target by clicking Alt+Tab, Bandicam can lose the hooking target.
- If the game screen doesn't move a certain amount of time, Bandicam can lose the hooking target.
- ...

If Bandicam stops working at random intervals, we cannot solve the problem (because we're unable to reproduce the problem).

dex88
Posts: 15
Joined: Wed Jul 25, 2012 11:14 pm

Re: bandicam stops working at random intervals (stops hookin

Thu Jul 26, 2012 10:17 pm

yes bandicam is loosing its target randomly.

i am not tabbing out,
i am not switching focus to another program,
anti-virus is disabled,
firewall allows it to run with exception,
i am playing the game, the screen is not idle

this is a bug, and it needs to be fixed, even if you say you cant reproduce it, its happening, and not just to me, to several other people on these forums.

User avatar
Bandicam Company
Site Admin
Posts: 7798
Joined: Mon Dec 20, 2010 12:19 pm

Re: bandicam stops working at random intervals (stops hookin

Fri Jul 27, 2012 11:09 am

Yes, it might be a bug of Bandicam.

We hope we could eliminate the bug in the near future.

dex88
Posts: 15
Joined: Wed Jul 25, 2012 11:14 pm

Re: bandicam stops working at random intervals (stops hookin

Sat Jul 28, 2012 7:45 pm

no, it IS a bug

i just did some testing, side by side comparison with fraps, and fraps will continue to target windows and hook fine, while bandicam randomly looses its target

this bandicam program is not working as intended

Kethus
Posts: 6
Joined: Sat Jul 21, 2012 8:39 pm

Re: bandicam stops working at random intervals (stops hookin

Sun Jul 29, 2012 6:50 am

Same thing with all the games. Tried switching off aero mode and the problem persists. I really like this software for its neat functions, but it's almost unusable, especially for games that don't like alt+tabbing (in the cases when bandicam stops recording and needs to be restarted).

Let's see what we have in common. I went to http://www.systemrequirementslab.com/cyri/ and selected a random game to show me my specs and here are the results:

CPU
- Intel(R) Core(TM) i3 CPU M 330 @ 2.13GHz
CPU Speed
- 2.1 GHz Performance Rated at: 4.73 GHz
RAM
- 3.0 GB
OS
- Microsoft Windows 7 Ultimate Edition Service Pack 1 (build 7601), 64-bit
Video Card
- GeForce 310M
Sound Card
- NVIDIA High Definition Audio

cadc
Posts: 137
Joined: Sat Nov 05, 2011 6:37 am

Re: bandicam stops working at random intervals (stops hookin

Sun Jul 29, 2012 12:44 pm

do you have the latest bandicam version? Bandicam works like a beauty for me :geek:

dex88
Posts: 15
Joined: Wed Jul 25, 2012 11:14 pm

Re: bandicam stops working at random intervals (stops hookin

Mon Jul 30, 2012 10:44 am

Time of this report: 7/29/2012, 21:43:02
Machine name: MAEDROS-PC
Operating System: Windows 7 Home Premium 64-bit (6.1, Build 7601) Service Pack 1 (7601.win7sp1_gdr.120503-2030)
Language: English (Regional Setting: English)
System Manufacturer: Dell Inc.
System Model: Studio XPS 8100
BIOS: Default System BIOS
Processor: Intel(R) Core(TM) i5 CPU 750 @ 2.67GHz (4 CPUs), ~2.7GHz
Memory: 8192MB RAM
Available OS Memory: 8152MB RAM
Page File: 3086MB used, 13214MB available
Windows Dir: C:\Windows
DirectX Version: DirectX 11
DX Setup Parameters: Not found
User DPI Setting: Using System DPI
System DPI Setting: 96 DPI (100 percent)
DWM DPI Scaling: Disabled
DxDiag Version: 6.01.7601.17514 64bit Unicode

dex88
Posts: 15
Joined: Wed Jul 25, 2012 11:14 pm

Re: bandicam stops working at random intervals (stops hookin

Mon Jul 30, 2012 10:49 am

Same thing with all the games. Tried switching off aero mode and the problem persists. I really like this software for its neat functions, but it's almost unusable, especially for games that don't like alt+tabbing (in the cases when bandicam stops recording and needs to be restarted).
Same, aero on/off, window mode or full screen. it stops hooking randomly, and once this happens it will fail to hook anything else until its restarted.

and let me clarify, its not necessarily when i'm alt-tabbing or swithcing focus, it's happening in the middle of a game, AS well as those times. ALL WHILE fraps maintains target fine.

i've done some more testing with fraps running alongside, and fraps hooks fine, everytime. the other day i couldn't even get bandicam to hook in firefox. so i used fraps instead.

dex88
Posts: 15
Joined: Wed Jul 25, 2012 11:14 pm

Re: bandicam stops working at random intervals (stops hookin

Mon Jul 30, 2012 10:55 am

and yes, i'm using the latest version.

i like the features of bandicam, but this program isn't doing what it's supposed to.

dxtory is a free alternate, but it has hooking problems too, but its FREE.

i dont care how you do it, reverse engineer fraps, do something similar to what they are doing, just fix this program.

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