Tue Aug 20, 2019 12:30 pm
Hello dafassi,
Thank you for getting back to us.
We've confirmed your issue and we think we can find a solution for this.
We've found that the recording status bar pushes the area down when we drag the area to fit it to the top of the screen.
We are able to record the whole screen without the Task bar by following the steps below.
1. Use Shift+arrow keys instead of dragging the rectangle window to choose the recording area precisely.
Press Up-arrow key to push the area up if the recording status bar pushes the area down.
2. Press F12 to start and stop recording.
If your recording completes successfully, you can choose the same recording area as the previous one by pressing Ctrl+S.
Please try it and let us know your result.
Thank you.