Hulkster84
Posts: 3
Joined: Fri Aug 23, 2019 12:55 am

Weird problem when recording second monitor

Fri Aug 23, 2019 1:48 pm

https://youtu.be/LMIDBDeFaZU

Look at a bit below center of the video? Why that happends when i record my second monitor? Looks like vsync issue or something but? How can that be?

Both my monitors are 2560x1440p and main monitor is 165Hz and second monitor 144Hz.

Anyone know what causes this problem?

I dont have this problem when recording main monitor.

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Bandicam Company
Site Admin
Posts: 6339
Joined: Mon Dec 20, 2010 12:19 pm

Re: Weird problem when recording second monitor

Fri Aug 23, 2019 7:10 pm

Hello Hulkster84,

Please uninstall Bandicam and install the latest version of Bandicam and the graphics card driver.
If you still have the same issue, please uncheck "Use enhanced capture method (faster, Windows 8 or above)" (No. 4) and try recording again.
Image

Please let us know your result!

Thank you.

Hulkster84
Posts: 3
Joined: Fri Aug 23, 2019 12:55 am

Re: Weird problem when recording second monitor

Sat Aug 24, 2019 1:17 am

I uninstalled but now i lost all settings on it when i installed newer version. :(

But unchecking that setting seems to have fixed it. Thanks. ;) But does unchecking it affect the quality of recording or anything?

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Bandicam Company
Site Admin
Posts: 6339
Joined: Mon Dec 20, 2010 12:19 pm

Re: Weird problem when recording second monitor

Wed Aug 28, 2019 11:21 am

Hello Hulkster84,

Thank you for getting back to us.
We are glad to hear that your issue has been solved.
The option does not affect the quality of recording.

Thank you.

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