kylerieti
Posts: 7
Joined: Sat Dec 07, 2019 1:13 pm

Not enough disk space to record

Sun Dec 08, 2019 3:48 am

Hello! I've been using Bandicam to record games for about a year now with absolutely no problems. I just bought the new Halo game and when I try to record it, Bandicam gives me an error message saying, "Not enough disk space to record". I have over 1TB of free space, and tried to record other games and they all work fine. It's just Halo for some reason.

I tried updating Bandicam and reinstalling it. I also tried going into the settings and enabled "Windows Apps (UWP)" and that didn't help either. Still get the same message. Is there anything else I can do?

Any help would be appreciated!

Edit: I also made sure the output was going into the drive with the free space.

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Bandicam Company
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Re: Not enough disk space to record

Mon Dec 09, 2019 3:33 pm

Hello kylerieti,

For further investigation, please get back to us with the information below.
Could you please tell us the name of the Halo game?
Did you download it from Microsoft Store?

Thank you.

kylerieti
Posts: 7
Joined: Sat Dec 07, 2019 1:13 pm

Re: Not enough disk space to record

Mon Dec 09, 2019 6:00 pm

Bandicam Company wrote:Hello kylerieti,

For further investigation, please get back to us with the information below.
Could you please tell us the name of the Halo game?
Did you download it from Microsoft Store?

Thank you.


Hi! The game is "Halo: The Master Chief Collection" and yes I did get it from the Microsoft Store.

For some extra information, after I posted this, I asked a friend of mine who downloaded it from Steam, to download Bandicam and try to record. It worked perfectly fine for him, so I'm guessing it has something to do with games from the Microsoft Store. I wish I could test more, but that's the only game I have from there.

I don't want to get it from Steam because I would have to buy it again, and if I use the game from the Microsoft Store, I can share the same account with my consoles, which is kind of important for me. Thank you for the response!

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Bandicam Company
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Re: Not enough disk space to record

Mon Dec 09, 2019 7:00 pm

Hello kylerieti,

Thank you for your quick response and additional information.
We’ve downloaded Halo Wars 2 Demo from Microsoft Store and tested it with no problems.
We would appreciate if you could test with the demo version and let us know your result.

Thank you.

kylerieti
Posts: 7
Joined: Sat Dec 07, 2019 1:13 pm

Re: Not enough disk space to record

Tue Dec 10, 2019 11:05 am

Bandicam Company wrote:Hello kylerieti,

Thank you for your quick response and additional information.
We’ve downloaded Halo Wars 2 Demo from Microsoft Store and tested it with no problems.
We would appreciate if you could test with the demo version and let us know your result.

Thank you.


Sorry it took me a while to get back to you. I just downloaded it and tried it out. Everything works for me as well, no issues.

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Bandicam Company
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Re: Not enough disk space to record

Tue Dec 10, 2019 1:40 pm

Hello kylerieti,

Thank you for getting back to us.
Do you mean you have no issues with "Halo Wars 2 Demo" but still have the issue with "Halo: The Master Chief Collection"?

Thank you.

kylerieti
Posts: 7
Joined: Sat Dec 07, 2019 1:13 pm

Re: Not enough disk space to record

Tue Dec 10, 2019 2:54 pm

Bandicam Company wrote:Hello kylerieti,

Thank you for getting back to us.
Do you mean you have no issues with "Halo Wars 2 Demo" but still have the issue with "Halo: The Master Chief Collection"?

Thank you.


No need to thank me, thank YOU for helping me out here. Yes, I do mean that.

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Bandicam Company
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Re: Not enough disk space to record

Tue Dec 10, 2019 6:25 pm

Hello kylerieti,

Thank you for your update.

Which codec did you use to record it?
Could you please let us know if you have the same issue with the H264(CPU) codec in both AVI and MP4 containers?

Thank you.

kylerieti
Posts: 7
Joined: Sat Dec 07, 2019 1:13 pm

Re: Not enough disk space to record

Wed Dec 11, 2019 6:50 am

Same issue, except when I switched it to AVI, I received two messages. "Not enough disk space to record" and "Failed to start audio capture". So it's the same problem.

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Bandicam Company
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Re: Not enough disk space to record

Wed Dec 11, 2019 5:12 pm

Hello kylerieti,

Thank you for your feedback.
Could you please change the output folder and check if you have the same issue?
We are afraid that we don't have any good solutions for this issue at this moment. We will forward this issue to our development team after we receive your reply.

Thank you.

kylerieti
Posts: 7
Joined: Sat Dec 07, 2019 1:13 pm

Re: Not enough disk space to record

Wed Dec 11, 2019 6:04 pm

Bandicam Company wrote:Hello kylerieti,

Thank you for your feedback.
Could you please change the output folder and check if you have the same issue?
We are afraid that we don't have any good solutions for this issue at this moment. We will forward this issue to our development team after we receive your reply.

Thank you.


Just tried it, doesn't change anything. I appreciate the help still! It's only one game, there are many other uses I have for Bandicam lol it's great!!

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Bandicam Company
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Re: Not enough disk space to record

Wed Dec 11, 2019 6:53 pm

Hello kylerieti,

Thank you for your reply.
We've forwarded your issue to our development team.

Thank you for your report.

kylerieti
Posts: 7
Joined: Sat Dec 07, 2019 1:13 pm

Re: Not enough disk space to record

Wed Dec 11, 2019 7:14 pm

Bandicam Company wrote:Hello kylerieti,

Thank you for your reply.
We've forwarded your issue to our development team.

Thank you for your report.


Thanks again!

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Bandicam Company
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Re: Not enough disk space to record

Thu Dec 12, 2019 6:34 pm

Hello kylerieti,

We are sorry but we would like you to use the Screen Recording Mode at this moment.

Thank you.

Jimbo711
Posts: 2
Joined: Fri Dec 20, 2019 11:09 am

Re: Not enough disk space to record

Fri Dec 20, 2019 11:12 am

I too am having this issue. All of our problems seem to be the exact same. I tested it out on The Outer Worlds too and received the same message.

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Bandicam Company
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Re: Not enough disk space to record

Fri Dec 20, 2019 7:15 pm

Hello Jimbo711,

Did you download the game from Microsoft Store, too?
We look forward to your reply.

Thank you.

Jimbo711
Posts: 2
Joined: Fri Dec 20, 2019 11:09 am

Re: Not enough disk space to record

Sat Dec 21, 2019 10:16 pm

Yes, I got both games from the Xbox Game Pass at the Microsoft store.

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Bandicam Company
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Re: Not enough disk space to record

Mon Dec 23, 2019 7:00 pm

Hello Jimbo711,

Thank you for your reply.
We've forwarded your issue to our development team.
We are sorry but we would like you to use the Screen Recording Mode at this moment.

Thank you.

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