zynax
Posts: 2
Joined: Wed Dec 11, 2019 12:34 pm

Bandicam : sound not recorded in full screen mode

Wed Dec 11, 2019 12:39 pm

Hello,

When I record gameplay, I can record sound in windowed mode (Screen mode of Bandicam) but not in full screen mode (game mode of Bandicam).

I deactivated Xbox bar and Nvidia Shadowplay.

My sound device is 3 - Realtek(R) Audio (default device, all other devices are deactivated).

When I use NVIDIA High definition audio (screen device), that works... But the sound is very poor.

Any idea ?

Thanks for your help !

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Bandicam Company
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Posts: 6530
Joined: Mon Dec 20, 2010 12:19 pm

Re: Bandicam : sound not recorded in full screen mode

Wed Dec 11, 2019 5:36 pm

Hello zynax,

Please attach the screenshots of the Bandicam Recording settings window and the Windows Sound settings window.

Thank you.

zynax
Posts: 2
Joined: Wed Dec 11, 2019 12:34 pm

Re: Bandicam : sound not recorded in full screen mode

Wed Dec 11, 2019 5:44 pm

Thank you for your reply. I sent you an email with all the screenshots. With exactly the same settings, that works in windowed recording, but not in game recording.

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Bandicam Company
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Posts: 6530
Joined: Mon Dec 20, 2010 12:19 pm

Re: Bandicam : sound not recorded in full screen mode

Wed Dec 11, 2019 6:03 pm

Hello zynax,

OK, please wait for our email response.

Thank you.

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