Posts: 1
Joined: Mon Dec 16, 2019 6:18 pm

capturings screen problem

Mon Dec 16, 2019 6:22 pm

Hello :)
When I record with bandicam, it often happens that the recording time stops and that bandicam no longer records, but bandicam displays in the system tray that it always registers. There is a solution to this problem so that bandicam detect when the capture time stops so that bandicam stops the capture and automatically restarts the screenshot when problem arises, because I launch a capture and I think that bandicam records, but bandicam does not record and sometimes I realize 2 or 3 hours after bandicam has not registered or it's stop recording. Thank you for telling me if there is a solution or if you will add a function that can detect when the bandicam watch stops.

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Bandicam Company
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Posts: 6544
Joined: Mon Dec 20, 2010 12:19 pm

Re: capturings screen problem

Tue Dec 17, 2019 6:55 pm

Hello matoxesu,

Regarding the recording issue, please refer to the solutions on the following FAQ page.

It might be a problem with the graphics driver.
Please uninstall the graphics driver completely.

And then, please install the latest version of the graphics driver and try recording again.
Also, please uninstall and install the latest version of Bandicam.

Regarding your requests, we will forward them to our development team.

Thank you.

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