ElmoRocks05
Posts: 3
Joined: Sat Jan 25, 2020 12:02 pm

Video lag/H264 (AMD VCE) codec not working

Sat Jan 25, 2020 1:16 pm

Whenever I tried to record footage on one of my DVDs to 60fps, it lags and I don't know how to fix it. Also, the H264 (AMD VCE) codec doesn't work either. How do I fix it? I don't know what else to do!

My processor is an AMD Ryzen 5 3500U with a Radeon Vega Mobile Gfx 2.10 GHz. I don't think I should reveal any of my laptop's other specs.

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Bandicam Company
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Posts: 6478
Joined: Mon Dec 20, 2010 12:19 pm

Re: Video lag/H264 (AMD VCE) codec not working

Mon Jan 27, 2020 3:04 pm

Hello ElmoRocks05,

For further investigation, could you please attach the DxDiag.txt file?
If you don't know how to get a DxDiag.txt file, please follow the 6th step on the page below.
https://www.bandicam.com/support/tips/amd-app/#faq

Thank you.

ElmoRocks05
Posts: 3
Joined: Sat Jan 25, 2020 12:02 pm

Re: Video lag/H264 (AMD VCE) codec not working

Tue Jan 28, 2020 9:36 am

I'm emailing it right now.

ElmoRocks05
Posts: 3
Joined: Sat Jan 25, 2020 12:02 pm

Re: Video lag/H264 (AMD VCE) codec not working

Sat Feb 01, 2020 10:41 am

I have reinstalled to Bandicam 4.5.5 and it now works again!

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Bandicam Company
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Posts: 6478
Joined: Mon Dec 20, 2010 12:19 pm

Re: Video lag/H264 (AMD VCE) codec not working

Mon Feb 03, 2020 4:40 pm

Hello ElmoRocks05,

Thank you for your update.
We are glad to hear that your issue has been solved.

Thank you.

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