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bandicam wont record

Posted: Sat Mar 21, 2020 4:38 am
by katkaz22
I just purchased bandicam and click on start recording but it wont record - no error messages either

Re: bandicam wont record

Posted: Sat Mar 21, 2020 1:43 pm
by Bandicam Company
Hello,

What is your recording target? Are you trying to record a game?

Can you record your computer screen with the 'Screen Recording Mode' of Bandicam (https://www.bandicam.com/how-to/screen-recorder/)?

Can you take a screenshot?

Please try some solutions below:
https://www.bandicam.com/faqs/cannot-run/

Re: bandicam wont record

Posted: Sun Mar 22, 2020 11:49 pm
by katkaz22
I'm wanting to screen record, it wont let me do anything. not even screenshot.
I click on record and it does nothing

Re: bandicam wont record

Posted: Mon Mar 23, 2020 2:00 am
by Psychedelic Shadow
DOOM Eternal and Bandicam clash heavily and it has prevented me from recording. :( Any help or support would be completely awesome because I am truly struggling to get all of this to work and haven't had much problems either.

Re: bandicam wont record

Posted: Mon Mar 23, 2020 6:55 am
by TinyChris
Can also confirm Bandicam is not working with Vulkan in Doom Eternal, the Game just freezes.

Re: bandicam wont record

Posted: Tue Mar 24, 2020 7:23 pm
by Bandicam Company
Hello katkaz22,

Which mode do you use? What is your recording target?
We look forward to your reply.

Thank you.

Re: bandicam wont record

Posted: Tue Mar 24, 2020 7:25 pm
by Bandicam Company
Hello Psychedelic Shadow and TinyChris,

For further investigation, please let us know your PC specs such as CPU, GPU, OS, and graphics driver version and your codec settings.

Thank you.

Re: bandicam wont record

Posted: Tue Mar 24, 2020 10:01 pm
by katkaz22
Screen recording.
Also tried recording from a home video playing on pc. I select area or select full screen - click record but it doesn’t record
I have a pc with windows 10.

Re: bandicam wont record

Posted: Tue Mar 24, 2020 11:53 pm
by TinyChris
CPU: i9 9900k
GPU: RTX 2080ti
OS: Windows 10 latest Update
Driver: 445.75

Codec i am using: https://imgur.com/a/6oLvJKa

It does not matter which codec i choose, in that case i wanted to use an external one. Other recording Softwares also have the same problem, nothing can hook into this Game without crashing it. The only thing that works is OBS of course. Maybe this Version of Vulkan causes Problems, or the Game blocks Overlays.

EDIT: Disabling the Steam-Overlay lets me Record with Screen Recorder Mode. At least that is a temporary solution, but hooking into the Game itself still does not work.

Re: bandicam wont record

Posted: Wed Mar 25, 2020 6:47 pm
by Bandicam Company
Hello katkaz22,

First, please try solutions on the FAQ page below.
https://www.bandicam.com/faqs/cannot-run/

Are you able to record your desktop screen?
Which media player did you use when you played back your home video?

We look forward to your reply.

Thank you.

Re: bandicam wont record

Posted: Wed Mar 25, 2020 6:49 pm
by Bandicam Company
Hello TinyChris,

Thank you for getting back to us.
We have found the issue where the game is not detected by Bandicam Game Recording Mode.
We've forwarded it to our development team.

Thank you.

Re: bandicam wont record

Posted: Thu Jul 23, 2020 9:47 pm
by Rufinoman
I have the same problem with DOOM Eternal. The game just crashes and this is a fresh Windows 10 install from yesterday.
Ryzen 2600X/32GB Ram/RX580
Bandicam paid latest version.

Re: bandicam wont record

Posted: Mon Jul 27, 2020 7:04 pm
by Bandicam Company
Hello Rufinoman,

We are sorry but we don't have a good solution at this moment.
We've forwarded your report to our development team.

Thank you.