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Mp4 has no sound

Posted: Mon Apr 27, 2020 12:34 pm
by e.whiteway
Hi there,

I am a teacher and have used bandicam to make many videos for my students. They play with video and sound in bandicam and in the output folder. When I email them to others or upload to youtube or google drive they play without any sound.

I've tried converting the MP4 to a MOV and opening it in VLC, but still no sound.

Can anybody suggest how I can fix these files? I have googled it and there seems to be a few options with online converters, but I am wondering if there is a simpler way to fix this in bandicam.

Thank you!

Re: Mp4 has no sound

Posted: Tue Apr 28, 2020 12:11 pm
by Bandicam Company
Hello e.whiteway,

You should hear the audio of the recorded videos after uploading them to YouTube if you can hear it on your PC.
Are you able to hear the audio of other videos on YouTube?
If so, we are not quite sure about your issue.

Thank you.