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Recording deleted automatically from output folder?

Posted: Tue Apr 28, 2020 5:35 pm
by Sevrah
Hey so i was recording some gameplay footage and when i checked the output folder it wasnt there. never had this happen to me, it just never appeared in the recordings folder even though i was certain I was recording the whole time

when I chose to stop recording I remember I accidentally double clicked it which should have created a second file but no, only the mistake 3 second clip is in the folder and my originall hour long recording was never there. What happened exactly? Is there a way to recover it? thanks

Re: Recording deleted automatically from output folder?

Posted: Thu Apr 30, 2020 6:53 pm
by Bandicam Company
Hi Sevrah,

All recorded files are saved in the output folder and never deleted until the user deletes them.
We guess you failed to start recording for some reason.
We are afraid that we have no solution for it.

Thank you.

Re: Recording deleted automatically from output folder?

Posted: Thu Apr 30, 2020 8:08 pm
by alexawiliams784
I don;t think so there is any way to recover it.