abryzak
Posts: 2
Joined: Thu Apr 30, 2020 8:09 pm

Bandicam caused X4: Foundations to crash at launch

Sat May 02, 2020 7:45 am

Hi, I recently purchased Bandicam and today discovered it was the cause of a crash preventing X4: Foundations from starting. I worked this out because the game saved a crash dump file and loading it up pointed to bdcamvk64+0x2feb as the last entry in the stack.

I've uninstalled Bandicam so I could start the game for now, but is there somewhere I can submit the dump to get it fixed? Ideally I guess Bandicam would have an option to not hook into the graphics stack when it's not open?

I've attached the exception analysis from WinDbg which might help?
Attachments
exception-analysis.txt
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Bandicam Company
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Joined: Mon Dec 20, 2010 12:19 pm

Re: Bandicam caused X4: Foundations to crash at launch

Mon May 04, 2020 7:44 pm

Hello,

We have forwarded your dump file and exception-analysis.txt to the development team.

To avoid the issue, please click the "UnregVulkanLayer.bat" file at the installation folder (C:\Program Files (x86)\Bandicam).

Thank you for contacting us.

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