Purchased 2 licenses - and cannot use Bandicam anymore

[GMBigB]

I bought 2 licenses a few years ago for Bandicam 2.3.1 - I bought them for the use with Windows XP. Right now, it is impossible to activate this version of Bandicam anymore. The offline activation tool is not available anymore (for unknown reasons) and the online activation does not work anymore. I want to make a video of a specific software, which requires Windows XP. I am an honest customer and just want to use what I paid for. I am waiting for a solution, but the support does not answer anymore.
What now?

[Bandicam Company]

Hello,

If you have a problem with Windows XP, we can't help you.
Please upgrade your OS and try again.

We're sorry that we don't have another solution for XP users.

[GMBigB]

Seriously, that is not the way to treat customers - you have to find a solution. I bought the software for the use with XP. Of course, I do not expect any kind of support or software updates for XP anymore, but I expect that I can at least use Bandicam like I did in the past. But the online registration does not work anymore.

[Bandicam Company]

Hello GMBigB,

We're sorry that we don't have a good solution for you.

[GMBigB]

Then give me my money back.

[Bandicam Company]

Hello GMBigB,

Please contact bandicam@bandicam.com.

Thank you.