webkarno
Posts: 2
Joined: Tue May 12, 2020 9:33 pm

my file play in whatsapp without mic sound

Tue May 12, 2020 9:46 pm

i record video from desktop screen and when i play video in my PC all is good ( video is with system and mic sound )
but when i send video with WhatsApp or telegram to another , my video play without mic sound in android phones... While the video on the desktop version of WhatsApp correctly will be played with mic sound ( in PC )
(same video with mic sound in PC and without mic sound in phone)

User avatar
Bandicam Company
Site Admin
Posts: 6677
Joined: Mon Dec 20, 2010 12:19 pm

Re: my file play in whatsapp without mic sound

Wed May 13, 2020 6:42 pm

Hello,

Did you use the AAC codec for the sound recording?
We were not able to recreate your issue.
Could you please attach screenshots of the Bandicam Recording settings window and Windows Sound settings window?

Thank you.

webkarno
Posts: 2
Joined: Tue May 12, 2020 9:33 pm

Re: my file play in whatsapp without mic sound

Mon Jun 22, 2020 11:38 am

Thanks
The problem was from sound card driver
By updating it, the problem was solved

User avatar
Bandicam Company
Site Admin
Posts: 6677
Joined: Mon Dec 20, 2010 12:19 pm

Re: my file play in whatsapp without mic sound

Mon Jun 22, 2020 3:23 pm

Hello webkarno,

Thank you for your update.
We are glad to hear that your issue has been solved.

Thank you.

Return to “Bandicam - General Discussion”

Who is online

Users browsing this forum: No registered users and 9 guests