ValentineHuff
Posts: 1
Joined: Tue Oct 20, 2020 7:15 am

Game Recording: 2 hours of work lost

Tue Oct 20, 2020 7:20 am

So I was recording in game mode or whatever it was called and I lost connection a couple of times, but I checked and Bandicam said it was still recording so once the recording unfroze and I confirmed it was still recording I resumed and I just went back after over two hours of work and all I have is a 31 second clip with no mic audio (it was saved as a different file but that's a moot point) from the beginning of the recording. Is my video somewhere and I just don't see it on the video screen or did I lose all that work?

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Bandicam Company
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Posts: 6820
Joined: Mon Dec 20, 2010 12:19 pm

Re: Game Recording: 2 hours of work lost

Tue Oct 20, 2020 6:46 pm

Hello ValentineHuff,

If you cannot find the recorded video in your output folder, it was not saved.
If you minimize the game or if the resolution of the video has changed, Bandicam will stop recording, restart a new recording or the video will not be saved properly.
You may press the pause hotkey (Shfit+F12) before you minimize the game.

Regarding the audio issue, please refer to the following link.
https://www.bandicam.com/faqs/multiple_sound_recording/

Thank you.

JasJ21
Posts: 3
Joined: Sat Oct 31, 2020 9:50 pm

Re: Game Recording: 2 hours of work lost

Sun Nov 01, 2020 1:51 am

I opened the thread to tell you the same thing the official team said, it's normal, if you have connection issues and minimise the game window to go try to reconnect on your desktop, it'll pause the recording.

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