Chrisppapples
Posts: 2
Joined: Sun Nov 22, 2020 2:49 pm

Bandicam not recording smooth and audio popping while recording

Sun Nov 22, 2020 3:05 pm

Hello forum!,

My computer is as follows

AMD Ryzen 5 5600X
Nvidia 3090 Ftw3 Ultra
64GB ram
2x 2TB Gen4 drives in Raid0 (Game Storage)
Intel Optane 900p (OS drive)
1TB Hynix Gold SSD for (initial recording)
Razor Siren X mic
Sound Blaster X7 audio

Windows 10 Latest update
Latest AMD Chipset drivers
Latest Bandicam
Lastest Nvidia Drivers

ISSUE:
Whenever I record anything, the desktop or a game, the recording doesn't progress in time properly, the audio also starts popping as I'm recording.
It will start and say 0:00 for a few seconds then count up to 0:01 and pause then count to 0:02 and pause and so on. The whole time the audio of whatever I'm recording is popping like crazy and the framerate is choppy.

When watching the recording back it plays for like 2 seconds then the video will freeze but I can hear audio. I don't always hear the popping in the video recording but I hear it while recording and the video doesn't play correctly.

When the video records in time properly, I hear popping the while time and the framerate is choppy.

Control:
This recording setup worked fine with my 8700K machine.
This current setup works fine using Shawdowplay

Attached:
System DxDiag file
Attachments
5600XDxDiag.txt
(111.18 KiB) Downloaded 209 times

User avatar
Bandicam Company
Site Admin
Posts: 7811
Joined: Mon Dec 20, 2010 12:19 pm

Re: Bandicam not recording smooth and audio popping while recording

Thu Dec 10, 2020 5:58 pm

Hello Chrisppapples,

We're investigating the issue you reported.

We would appreciate it if you could give us more information about the issue as below.

1. Are the recorded files choppy when you playback them?
2. Do you have the same issue with the Device Recording Mode?
3. Do you have the same issue when you uncheck the "Record Sound" option?

Thank you.

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