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Bandicam Not Working for DX12 games

Posted: Mon Feb 15, 2021 3:14 am
by phoenixfabricio
In the last week it was working normaly, but now , when I open a DX12 game with Bandicam already openned , the FPS counter does not apear and I cant record or take screenshots. The only workaround I found is open the game first, Ctrl + Alt + Del to get back at the desktop, open Bandicam and go back to game. So Bandicam works..... The problem is that until a week ago I did not need to do this.... Don't know why its happening now....

Re: Bandicam Not Working for DX12 games

Posted: Mon Feb 15, 2021 11:07 am
by Bandicam Company
Hello phoenixfabricio,

Which game did you try to record?
We look forward to your reply.

Thank you.

Re: Bandicam Not Working for DX12 games

Posted: Mon Feb 15, 2021 3:36 pm
by phoenixfabricio
DirectX 12 games: Horizon Zero Dawn, Cyberpunk 2077, Assassins Creed Valhala. Bandicam Was Working fine before, for these games. Now Bandicam only works if a open it after open the games (going to desktop with Ctrl + Alt+Del).

Re: Bandicam Not Working for DX12 games

Posted: Mon Feb 15, 2021 6:29 pm
by Bandicam Company
Hello,

Thank you for getting back to us.
Which version of Bandicam did you use to record the games?
Do you use the latest version of Bandicam now?

Thank you.

Re: Bandicam Not Working for DX12 games

Posted: Mon Feb 15, 2021 8:44 pm
by Ana.Henley
In some cases simply reinstalling the video drivers helps fix DX12 troubleshoot to, install them back you need to restart your computer will automatically install the missing drivers for you. If you are getting DirectX12 errors after reinstalling the video drivers, try updating them as well.

Re: Bandicam Not Working for DX12 games

Posted: Wed Feb 17, 2021 6:13 am
by bruce14QP
In some cases simply reinstalling the video drivers helps fix DX12 troubleshoot to, install them back you need to restart your computer will automatically install the missing drivers for you. If you are getting DirectX12 errors after reinstalling the video drivers, try updating them as well.
That's actually a valid point. I've had some issues with my old drivers as well, and re-installing them from scratch did help. Although you should keep in mind, that it's not so easy to install video driver from scratch.

Re: Bandicam Not Working for DX12 games

Posted: Sun Feb 21, 2021 10:59 am
by phoenixfabricio
Well, New Bandicam version was released, I updated, set Bandicam window always on Top and everything became fine again.... but some days after, the same issue returned.... I Tried everything (drivers, reset the settings, reinstall.....) For DX12 games, only If I open Bandicam after the game. Really don't know the reasons for that....

Re: Bandicam Not Working for DX12 games

Posted: Tue Feb 23, 2021 4:09 pm
by Rodriguez259
Introduce them back you need to restart your PC will naturally introduce the missing drivers for you. In the event that you are getting DirectX12 mistakes subsequent to reinstalling the video drivers, take a stab at refreshing them also.