GreenbloodQC
Posts: 1
Joined: Fri Mar 26, 2021 1:21 am

Trouble with recording 7.1 Surround sound

Fri Mar 26, 2021 1:39 am

Hi,

I'm using a Logitech G533 Headset with the 7.1 surround activated in the Logitech Game center, but I can't get Bandicam to record the sound coming from the headset as output correctly, its seems Bandicam can't handle the surround sound, When I shut it off (surround sound) it works properly...it seems to have some echo in it , listen to audio files attached.
Does someone know how to resolve this problem ?
Attachments
Logitech settings.PNG
Logitech settings.PNG (360.3 KiB) Viewed 129 times
Without 7.1 Surround.mp3
(230.66 KiB) Downloaded 10 times
With 7.1 Surround.mp3
(315.55 KiB) Downloaded 10 times

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Bandicam Company
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Joined: Mon Dec 20, 2010 12:19 pm

Re: Trouble with recording 7.1 Surround sound

Fri Mar 26, 2021 4:32 pm

Hello GreenbloodQC,

You can record 7.1 Surround sound using one of the options below.

1. Enable the 'Save audio tracks while recording (.wav)' option.
2. Select the PCM codec and enable the 'Save as original format' option.

Thank you.

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