No Voices

General talk and peer-to-peer support about Bandicut.

No Voices

Postby samurex » Wed Oct 12, 2016 5:50 am

hi,
i am very happy with bandicam and this made me try bandicut.
but after cutting a segment out of a mp4 movie all language is lost.
there are only background noises.
the audio menue shows only one item "Audio #1".
is this a restriction of the trial version?
is this a bug?
is this intended?
am I too stupid?
samurex
 
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Re: No Voices

Postby Bandicam Company » Tue Oct 18, 2016 8:45 pm

Hello.
We think that Bandicut couldn't analyse it correctly.

Could you send us the file(or the file information) and the Bandicut log.

The below link will be helpful:
http://www.bandisoft.com/bandicut/support/faq/tech/

We are sorry for this inconvenience.

Best regards,
The Bandicut Team.
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Bandicam Company
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