Bandicut just simply doesn't work

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Bandicut just simply doesn't work

Postby stricnyn3 » Tue Nov 22, 2016 2:56 am

Hello, I've recently registered to these boards just to share my concerns. I've registered for Bandicut for almost 2 years now and despite having some hiccups here and there, it'd at least allow my videos to be cut

Now, the program won't even do that anymore... At first I had thought it was because I was recording in 60fps but then that idea fell through when it still kept crashing at 30fps videos. It doesn't even cut the video too, as I can clearly see the video still plays the part where it's supposed to be cut when I open it in VLC player, but immediately crashes once I get to the supposedly trimmed area on Windows media player. I'm using Bandicam to record by the way, something I'd thought it'd at least work hand in hand with. I've also re downloaded 2.5 after the newest version failed me and the older build now all of a sudden doesn't work anymore either.

Hoping this can be fixed soon.
stricnyn3
 
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Re: Bandicut just simply doesn't work

Postby Bandicam Company » Wed Nov 23, 2016 9:16 pm

Hello. stricny3

We need more information about the problem.

Could you send us the file and the Bandicut log.

The below link will be helpful:
http://www.bandisoft.com/bandicut/support/faq/tech/

We are sorry for this inconvenience.

Best regards,
The Bandicut Team.
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Bandicam Company
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