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Cutting and merging produce still frames

Posted: Sat Dec 14, 2019 9:13 pm
by tudor
Hello,

I wanted to delete several segments of a screen recording I made with Bandicam. I used the Cut function in Bandicut, I selected the segments I wanted to keep, then merged them together using the high speed mode.

The problem is that the resulting video file contains a lot of still frames (ranging from 1 to 5 seconds) at the beginning of each segment. The audio is fine with no interruptions. Any ideas what's going on?

I used Bandicut 3.5.0.592.

Re: Cutting and merging produce still frames

Posted: Sun Dec 15, 2019 2:39 am
by tudor
Update: exporting the movie in encoding mode works fine.
Only in the high-speed mode I get those still frames. :cry:

Re: Cutting and merging produce still frames

Posted: Sun Dec 15, 2019 9:01 pm
by Bandicam Company
Hello,

We couldn't reproduce the problem you reported.

Could you please send your 2 video files to bandicut@bandicam.com?

You may use one of the storage services below:
- Google Drive (15GB): https://drive.google.com
- Onedrive (10GB): https://onedrive.live.com/
- Send-anywhere.com (10GB): https://www.send-anywhere.com/
- Dropbox (2GB): https://www.dropbox.com/

Re: Cutting and merging produce still frames

Posted: Tue Dec 24, 2019 2:56 am
by tudor
Update: the frozen frames appear in the Windows 10 default video player (the Movies &TV app).
In VLC the edited videos look fine, no still frames.

Re: Cutting and merging produce still frames

Posted: Tue Dec 24, 2019 3:12 pm
by Bandicam Company
Hello,

Please check the "Always cut/merge by keyframe in High-speed mode" option and try again.
Image

Thank you!