GamablobYT
Posts: 11
Joined: Fri Jun 09, 2017 10:09 pm

Re: how to record webcam without crashing

Fri Jul 14, 2017 7:41 pm

not working
the last driver for my webcam had come out some years ago so im pretty sure that i have the latest version

its a logitech c920

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Bandicam Company
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Posts: 7802
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Re: how to record webcam without crashing

Mon Jul 17, 2017 2:59 pm

Hello GamablobYT,

1. Can you record your webcam through the 'Device Recording Mode' of Bandicam (https://www.bandicam.com/how-to/video-capture/)?

2. If you can't capture the screen through the 'Device Recording' mode, 1) please disable/uninstall other webcam programs, 2) install a suitable device driver and 3) select another video size at the 'Format' menu.
Image


Please let us know your result.

GamablobYT
Posts: 11
Joined: Fri Jun 09, 2017 10:09 pm

Re: how to record webcam without crashing

Mon Jul 17, 2017 7:53 pm

i can record the webcam in device recording mode

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Bandicam Company
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Re: how to record webcam without crashing

Wed Jul 19, 2017 11:52 am

Hello GamablobYT,

Thank you for your feedback.

Please try recording again after the changes below and let us know the result.

1. Change the option to "Save webcam video as separate file (.mp4)".
2. Change the file format and resolution.
recordingsettings.png
Bandicam Recording Settings Window
recordingsettings.png (17.14 KiB) Viewed 25461 times
Thank you.

GamablobYT
Posts: 11
Joined: Fri Jun 09, 2017 10:09 pm

Re: how to record webcam without crashing

Wed Jul 19, 2017 7:51 pm

it worked!
thx!

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Bandicam Company
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Re: how to record webcam without crashing

Wed Jul 19, 2017 7:59 pm

Hello GamablobYT,

Thank you for your reply.

We are glad to hear that your problem has been solved.

Thank you.

Notis
Posts: 2
Joined: Sat Nov 21, 2020 2:14 am

Re: how to record webcam without crashing

Sat Nov 21, 2020 2:18 am

Hello,

I 've recently starting using Bandicam for screen recording and camera overlay and I am having the same issue with the camera overlay crashing after a couple of minutes. I have read the previous posts and tried everything suggested up to now. I am using a Canon M50 and the EOS Webcam Utility. It had no problems working for hours on end with other problems such as Camtasia. Are there any new developments on the subject, because as is, the software is unusable.

Best regards,
Notis.

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Bandicam Company
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Re: how to record webcam without crashing

Mon Nov 23, 2020 4:53 pm

Hello Notis,

We're not sure if Bandicam supports the Canon M50 and the EOS Webcam Utility.

There is a possibility that the model may not be recognized as a webcam device.

We've forwarded your issue to the development team.

For another solution, if you have a capture card, you can try "Device Recording Mode" with Bandicam.

https://www.bandicam.com/how-to-record- ... ture-card/

Notis
Posts: 2
Joined: Sat Nov 21, 2020 2:14 am

Re: how to record webcam without crashing

Wed Nov 25, 2020 2:43 am

Hello,

thanks for your reply. I had already tried "Device Recording Mode" but it still froze after a random amount of time (usually a couple of minutes). The fact that it sees the camera and records for a while, doesn't it mean that the software recognises the EOS Webcam Utility as a webcam device?

Anyway ... any further support would truly be appreciated.

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Bandicam Company
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Re: how to record webcam without crashing

Wed Nov 25, 2020 5:33 pm

Hello Notis,

Thank you for getting back to us.
Please install the latest version of the webcam driver and try recording again.

Also, please attach the screenshot of the webcam settings window of Bandicam.

Thank you.

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