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Bandicam Company
Site Admin
Posts: 7802
Joined: Mon Dec 20, 2010 12:19 pm

Re: recordings won't play back

Wed Jun 20, 2018 2:36 pm

Hello gottaloveme,

If Bandifix fails, we don't have a good solution.
We are sorry that we couldn't give you the answer you wished for.

gottaloveme
Posts: 7
Joined: Sat Jun 09, 2018 9:43 pm

Re: recordings won't play back

Thu Jun 21, 2018 6:28 pm

thanks for all your help I really appreciate it. I'm going to send the pc to the pc doctor and see what may be lurking on my hard drive that is messing stuff up.

Again, thank you

olegl
Posts: 1
Joined: Sat Nov 17, 2018 3:34 pm

Re: recordings won't play back

Sat Nov 17, 2018 3:41 pm

I downloaded your software then purchased a license as soon as software got activated it stopped playing recorded video any new video that got recorded doesn't work it worked before software was in free mode once i got it activated it stopped recording new videos I need to resolve it asap or need my money back searched all the forums you guys have here and alot of people report same problem

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Bandicam Company
Site Admin
Posts: 7802
Joined: Mon Dec 20, 2010 12:19 pm

Re: recordings won't play back

Mon Nov 19, 2018 10:34 am

Hi,

We are afraid that the recorded file has been broken for some reason.
Please uninstall the graphics driver completely.
Image
And then, please install the latest version of the graphics driver and try recording again.

If it doesn't seem to work, please record it again with the other codecs such as H264(CPU) and Xvid and check if you have the same issue.

Thank you.

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