lcatlas
Posts: 10
Joined: Sun Jul 01, 2018 7:14 am

No hevc (h.265) on quicksync mp4 (8700k)

Sat Aug 17, 2019 10:40 pm

Hello.

Using 8700k, have h.264 in mp4 but no hevc (h.265). Latest intel drivers, latest bandicam, whats i`m doing wrong? (only nvenc hevc there)

Thanks alot for a help.

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Bandicam Company
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Posts: 6372
Joined: Mon Dec 20, 2010 12:19 pm

Re: No hevc (h.265) on quicksync mp4 (8700k)

Mon Aug 19, 2019 3:39 pm

Hello lcatlas,

For further investigation, could you please attach the DxDiag.txt file?
If you don't know how to get a DxDiag.txt file, please follow the 6th step on the page below.
https://www.bandicam.com/support/tips/amd-app/#faq

Thank you.

lcatlas
Posts: 10
Joined: Sun Jul 01, 2018 7:14 am

Re: No hevc (h.265) on quicksync mp4 (8700k)

Thu Aug 22, 2019 7:41 pm

Hello, added. Handbrake can see qsv h265.
Attachments
DxDiag.txt
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Bandicam Company
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Re: No hevc (h.265) on quicksync mp4 (8700k)

Wed Aug 28, 2019 11:03 am

Hello lcatlas,

Thank you for getting back to us.
We've confirmed that you've installed the latest version of the graphics driver.
Please set the Intel graphics connected display to the Primary display("1") on the Windows display settings window.

Thank you.

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