ellabluebird
Posts: 1
Joined: Sun Jan 05, 2020 10:02 am

help! Broken file!

Sun Jan 05, 2020 10:07 am

A few days ago I recorded a video and I can't remember what happened specifically (I assume I had to close out bandicam or shut down my computer without pressing "end recording" etc) but the file is now corrupted.

If I click on it, it still says 582mb (which is about the average for my computer). I tried using the program included to fix it (its a mp4), but it says something along the lines of "the input file is not corrupt or cannot be checked for corruption.", please help!

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Bandicam Company
Site Admin
Posts: 6705
Joined: Mon Dec 20, 2010 12:19 pm

Re: help! Broken file!

Mon Jan 06, 2020 2:30 pm

Hello ellabluebird,

We are afraid that we don't have any solution for the broken file if BandiFix didn't work for it.
We recommend you use the Auto Complete Recording function to save files safely when you record for a long time.

Thank you.

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