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kertsz
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Screenshot problem

Tue Feb 11, 2020 2:10 am

Hi, I had trouble making screenshots in some games, when using full screen. So I have decided to use game recording and now my problem is in Automobilista, which does not make screenshots with the assigned key. I have tried several things but I have not been able to solve it

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kertsz
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Re: Screenshot problem

Tue Feb 11, 2020 9:14 pm

Assign the key that you assigned, to make the capture, once in the game the sound of capture did not sound, nor when leaving the game had it been made when it was not in the assigned folder such captures.

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kertsz
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Re: Screenshot problem

Tue Feb 11, 2020 10:55 pm

I'll try to explain myself better. What happens to me is that I assign a key to perform screenshot, and it works for me in all games except one... Automobilista. And I don't know how to correct it.

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Bandicam Company
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Re: Screenshot problem

Wed Feb 12, 2020 7:02 pm

Hello kertsz,

Do you mean you have a problem with taking a screenshot of Automobilista?
Are you able to record the video of Automobilista?
Are you able to see the green fps numbers on the game screen?

We look forward to your reply.

Thank you.

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kertsz
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Re: Screenshot problem

Wed Feb 12, 2020 7:19 pm

Hello kertsz,

Do you mean you have a problem with taking a screenshot of Automobilista?
Are you able to record the video of Automobilista?
Are you able to see the green fps numbers on the game screen?

We look forward to your reply.

Thank you.
I can't take screenshots or record video, but I can monitor the FPS

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Bandicam Company
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Re: Screenshot problem

Thu Feb 13, 2020 6:19 pm

Hello kertsz,

Please uninstall Bandicam and install the latest version of Bandicam and the graphics card driver.
If it doesn't seem to help, it might be a problem with a copy-protection program or an anti-virus program.
You'd better uninstall copy-protection programs or end suspicious programs from Windows Task Manager.
Image

Also, please let us know if you are able to record the games in windowed mode.

Thank you.

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kertsz
Posts: 15
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Re: Screenshot problem

Fri Feb 14, 2020 9:16 am

Hello kertsz,

Please uninstall Bandicam and install the latest version of Bandicam and the graphics card driver.
If it doesn't seem to help, it might be a problem with a copy-protection program or an anti-virus program.
You'd better uninstall copy-protection programs or end suspicious programs from Windows Task Manager.
Image

Also, please let us know if you are able to record the games in windowed mode.

Thank you.
In window mode it works, but then the RAGE game doesn't work for me. And I don't want to change this when I enter to play.

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Bandicam Company
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Re: Screenshot problem

Wed Feb 19, 2020 12:06 pm

Hello kertsz,

Thank you for your reply.
What happened when you try to record RAGE?
We have tested it and confirmed it works fine.
Could you be specific?

Thank you.

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kertsz
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Re: Screenshot problem

Wed Feb 19, 2020 1:44 pm

With RAGE this happened to me

https://forum.bandicam.com/viewtopic.php?f=10&t=8981

I didn't know that I could use game mode, and in RAGE like in Wolfenstein The New Order when using full screen capture I couldn't capture (they came out in black completely).

When configuring Bandicam in game mode, the screenshots work with no problem with everything I've tried so far. Except with Automobilista (which in window mode does work but in game mode there is no way)

As I said, for me it is not an option to have to put window mode every time I open Automobilista, and again game mode when closing the game. I am looking for something more direct and simple.

Currently, only fails rFactor2 me so that for it to be detected I have to run it in 32bits and this game supports 64bits. And with Automobilista which in game mode does not capture the screen.
It is curious why in motorist if it shows the FPS, but the capture I tried everything and there is no way.

Thanks for your time

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Bandicam Company
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Re: Screenshot problem

Mon Feb 24, 2020 7:59 pm

Hello,

We could reproduce the problem and forwarded it to the development team.

We will let you know when we have fixed this issue.


Thank you for letting us know.

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kertsz
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Re: Screenshot problem

Tue Feb 25, 2020 12:50 pm

Thanks, I'm waiting. It is a pleasure to have support.

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kertsz
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Re: Screenshot problem

Tue Feb 25, 2020 4:21 pm

I wanted to comment that with PlayerUnknown's Battlegrounds I find myself in the same case, in game mode it doesn't capture.

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Bandicam Company
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Re: Screenshot problem

Mon Mar 02, 2020 12:15 pm

Hello kertsz,

What happened when you try to record PlayerUnknown's Battlegrounds?
Do you get any error messages?
Could you be specific?

Thank you.

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kertsz
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Re: Screenshot problem

Tue Mar 03, 2020 2:11 am

Nothing just happens, I try to make a screenshot, and the sound of a capture is not made, by pressing the button assigned for that task.

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Bandicam Company
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Re: Screenshot problem

Fri Mar 06, 2020 4:58 pm

Hello kertsz,

It might be a problem with the graphics driver.
Please uninstall the graphics driver completely.
Image

And then, please install the latest version of the graphics driver and try recording again.

Thank you.

miyabhai101
Posts: 3
Joined: Mon Dec 23, 2019 6:14 pm

Re: Screenshot problem

Sat Mar 07, 2020 5:44 pm

This is the exact similar problem which I am facing from the past some time and I do not know I am also facing so many random crashes
Can anyone help me with the solution? as It is getting very much frustrating

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kertsz
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Re: Screenshot problem

Sat Mar 07, 2020 5:59 pm

The only thing I have been able to do is resign myself to capture in full screen, in certain situations it doesn't work well for me, but it's what worked best for me. I think the right thing would be to use the game mode, but at least it doesn't work well for me.

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kertsz
Posts: 15
Joined: Thu Oct 17, 2019 8:09 am

Re: Screenshot problem

Sat Mar 07, 2020 7:32 pm

I have concentrated and tried several things, with the conclusion that what works best for me is game mode. In game mode, I prevent the mouse cursor from leaving the game, in the top menu of Bandicam.
Recording in game mode I had the problem that Battlefield V and PlayerUnknown's Battlegrounds did not capture the image, but I have already fixed it. By changing the video codec I have corrected it, I have changed this:

Image

These are the games that I have installed:

Image

Bandicam works in everyone, but there is one that resists me. Automobilista, which is an old DX9 game and a modification of the original rFactor. No wonder it does not work with it, it has several modifications of the full screen type if edges, or various AA configurations. I would like to fix it anyway, but for today I have tired of trying things.

click the photos to see large

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Bandicam Company
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Re: Screenshot problem

Mon Mar 09, 2020 1:41 pm

Hello miyabhai101,

It might be a problem with the graphics driver.
Please uninstall the graphics driver completely.
Image

And then, please install the latest version of the graphics driver and try recording again.

Thank you.

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Bandicam Company
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Re: Screenshot problem

Mon Mar 09, 2020 3:53 pm

Hello kertsz,

Thank you for your update.
Regarding the issue of Automobilista, we have forwarded it to our development team.

Thank you.

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