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kertsz
Posts: 16
Joined: Thu Oct 17, 2019 8:09 am

Re: Screenshot problem

Tue Feb 25, 2020 12:50 pm

Thanks, I'm waiting. It is a pleasure to have support.

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kertsz
Posts: 16
Joined: Thu Oct 17, 2019 8:09 am

Re: Screenshot problem

Tue Feb 25, 2020 4:21 pm

I wanted to comment that with PlayerUnknown's Battlegrounds I find myself in the same case, in game mode it doesn't capture.

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Bandicam Company
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Posts: 7802
Joined: Mon Dec 20, 2010 12:19 pm

Re: Screenshot problem

Mon Mar 02, 2020 12:15 pm

Hello kertsz,

What happened when you try to record PlayerUnknown's Battlegrounds?
Do you get any error messages?
Could you be specific?

Thank you.

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kertsz
Posts: 16
Joined: Thu Oct 17, 2019 8:09 am

Re: Screenshot problem

Tue Mar 03, 2020 2:11 am

Nothing just happens, I try to make a screenshot, and the sound of a capture is not made, by pressing the button assigned for that task.

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Bandicam Company
Site Admin
Posts: 7802
Joined: Mon Dec 20, 2010 12:19 pm

Re: Screenshot problem

Fri Mar 06, 2020 4:58 pm

Hello kertsz,

It might be a problem with the graphics driver.
Please uninstall the graphics driver completely.
Image

And then, please install the latest version of the graphics driver and try recording again.

Thank you.

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kertsz
Posts: 16
Joined: Thu Oct 17, 2019 8:09 am

Re: Screenshot problem

Sat Mar 07, 2020 5:59 pm

The only thing I have been able to do is resign myself to capture in full screen, in certain situations it doesn't work well for me, but it's what worked best for me. I think the right thing would be to use the game mode, but at least it doesn't work well for me.

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kertsz
Posts: 16
Joined: Thu Oct 17, 2019 8:09 am

Re: Screenshot problem

Sat Mar 07, 2020 7:32 pm

I have concentrated and tried several things, with the conclusion that what works best for me is game mode. In game mode, I prevent the mouse cursor from leaving the game, in the top menu of Bandicam.
Recording in game mode I had the problem that Battlefield V and PlayerUnknown's Battlegrounds did not capture the image, but I have already fixed it. By changing the video codec I have corrected it, I have changed this:

Image

These are the games that I have installed:

Image

Bandicam works in everyone, but there is one that resists me. Automobilista, which is an old DX9 game and a modification of the original rFactor. No wonder it does not work with it, it has several modifications of the full screen type if edges, or various AA configurations. I would like to fix it anyway, but for today I have tired of trying things.

click the photos to see large

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Bandicam Company
Site Admin
Posts: 7802
Joined: Mon Dec 20, 2010 12:19 pm

Re: Screenshot problem

Mon Mar 09, 2020 1:41 pm

Hello miyabhai101,

It might be a problem with the graphics driver.
Please uninstall the graphics driver completely.
Image

And then, please install the latest version of the graphics driver and try recording again.

Thank you.

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Bandicam Company
Site Admin
Posts: 7802
Joined: Mon Dec 20, 2010 12:19 pm

Re: Screenshot problem

Mon Mar 09, 2020 3:53 pm

Hello kertsz,

Thank you for your update.
Regarding the issue of Automobilista, we have forwarded it to our development team.

Thank you.

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