davy_yg
Posts: 7
Joined: Wed Apr 15, 2020 3:54 pm

Spliting Video

Sun May 31, 2020 8:40 pm

Hello,

I did a video split using Bandicut trial version. I wonder why my split results are awkward. The result are I get two videos. The first one has a pause at the beginning before I finally talking. The second result has a pause at the end. So eventhough the video still running I did not move nor has any sound at all.

What's wrong? The split results suppose to play the whole video smoothly.

User avatar
Errol
Posts: 11
Joined: Wed May 02, 2018 7:45 pm

Re: Spliting Video

Mon Jun 01, 2020 9:35 am

I have the same exact issues and have made a complain in a previous post. The company replied to me on May 22, 2020 and said "We will release a fixed version in 2 weeks."
Keeping my fingers crossed.

davy_yg
Posts: 7
Joined: Wed Apr 15, 2020 3:54 pm

Re: Spliting Video

Mon Jun 01, 2020 9:48 am

One time license free updates and fixes right?

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Bandicam Company
Site Admin
Posts: 7802
Joined: Mon Dec 20, 2010 12:19 pm

Re: Spliting Video

Mon Jun 01, 2020 3:13 pm

Hello davy_yg,

1. Please check the "Always cut/merge by keyframe in High-speed mode" option and try again.
If you still have the problem, please use the [Encoding mode] of Bandicut.

If you send a link to the original video files to help@bandicam.com, we will offer a detailed explanation.

< Free storage services >
Google Drive (15GB): https://drive.google.com
Onedrive (10GB): https://onedrive.live.com/
Send-anywhere.com (10GB): https://www.send-anywhere.com/

2. Once you have purchased the program, there is a lifetime guarantee on the license as long as you abide by the rules below:
https://www.bandicam.com/faqs/bandicam_ ... on_policy/

We guarantee free technical support and version updates for one year from the date of purchase.

davy_yg
Posts: 7
Joined: Wed Apr 15, 2020 3:54 pm

Re: Spliting Video

Mon Jun 01, 2020 3:44 pm

I think it works using encoding mode.

This is the correct setup right: https://drive.google.com/file/d/1iHdRb9 ... sp=sharing

The pause might be cause of bandcut ads.

User avatar
Bandicam Company
Site Admin
Posts: 7802
Joined: Mon Dec 20, 2010 12:19 pm

Re: Spliting Video

Mon Jun 08, 2020 4:34 pm

Hi davy_yg,

We can't download the files from https://drive.google.com/file/d/1iHdRb9 ... sp=sharing

Could you allow bandicut@bandicam.com to download the video files?

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