yikecs
Posts: 2
Joined: Sun Jul 08, 2018 1:25 pm

Bandicam crashes when I try to record

Sun Jul 08, 2018 1:28 pm

I've done some looking on this problem and I've already tried everything the website has told me to do. Reinstalled Bandicam, updated graphics drivers, changed the video codec, changed the file destination, everything I've been told to try and it still crashes whenever I try to record. Any help would be greatly appreciated.

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Bandicam Company
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Posts: 5898
Joined: Sun Dec 19, 2010 10:19 pm

Re: Bandicam crashes when I try to record

Mon Jul 09, 2018 1:44 am

Hello yikecs,

Please let us know your PC specs such as CPU, GPU, OS, graphics driver version, your recording mode and target, and how to recreate the crash issue step by step.

Thank you.

yikecs
Posts: 2
Joined: Sun Jul 08, 2018 1:25 pm

Re: Bandicam crashes when I try to record

Wed Jul 11, 2018 12:15 pm

Haha sorry I missed this post, I totally forgot it didn't work and went to record something today and it randomly worked. Sorry, thanks for responding though.

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Bandicam Company
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Posts: 5898
Joined: Sun Dec 19, 2010 10:19 pm

Re: Bandicam crashes when I try to record

Mon Jul 16, 2018 4:05 am

Hello,

Please go to https://www.bandicam.com/faqs/cannot-run/ and check "[Step 3] Bandicam crashes/freezes when I start recording"

Can you take a screenshot (.JPG) through Bandicam?
Image

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