briagraft
Posts: 2
Joined: Mon Dec 03, 2018 12:11 pm

New computer, don't remember my serial, can't find my email

Mon Dec 03, 2018 12:14 pm

I bought a new computer and I wanted to move my purchased bandicam onto my new computer by resending my license through email, but it says they can't find my email, can you help me?

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Bandicam Company
Site Admin
Posts: 5939
Joined: Mon Dec 20, 2010 12:19 pm

Re: New computer, don't remember my serial, can't find my email

Mon Dec 03, 2018 3:09 pm

Hi briagraft,

Please send your receipt to bandicam@bandicam.com.

Thank you.

briagraft
Posts: 2
Joined: Mon Dec 03, 2018 12:11 pm

Re: New computer, don't remember my serial, can't find my email

Mon Dec 03, 2018 8:16 pm

I accidentally deleted my receipt in my email. Is there another way?

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Bandicam Company
Site Admin
Posts: 5939
Joined: Mon Dec 20, 2010 12:19 pm

Re: New computer, don't remember my serial, can't find my email

Tue Dec 04, 2018 9:38 am

Hello briagraft,

Thank you for your reply.
In that case, we are afraid that we have no solution for it.

Thank you.

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