Bandicam Forum

Hello foremtehan,

We recommend you playback YouTube videos with VLC media player and then record it with Game Recording Mode.

Thank you.

Hello lcatlas,

We have forwarded your request to the development team.

Thank you.

Hello gud, Bandicam requires administrator privileges to register. Have you registered Bandicam full version with an administrator account of Windows? Please follow the steps below. 1. Uninstall the current version of Bandicam. 2. Sign in to Windows with an Admin account. 3. install Bandicam 2.3.1 f...

Hello Metonic,

To let you know where you can download the latest driver, could you please attach the DxDiag.txt file?
If you don't know how to get a DxDiag.txt file, please follow the 6th step on the page below.
https://www.bandicam.com/support/tips/amd-app/#faq

Thank you.

Hello fludity,

Please refer to the ”3. License Management” on the following page.
https://www.bandicam.com/faqs/bandicam_ ... on_policy/

If you format your computer or your computer is broken, you can re-use/transfer the license.

Thank you.

Hi B3Burner,

Please choose the 'Prefer CFR' option and try it again.

You will get constant 30 FPS if your computer is good enough.

Thank you.

Hello Metonic, It might be a problem with the graphics driver. Please uninstall the graphics driver completely. https://www.bandicam.com/faqs/cannot-run/uninstall-graphics-card-driver.png And then, please install the latest version of the graphics driver and try recording again. Also, please follow ...

Hello sXySakura,

We were not able to recreate your issue with the Screen Recording Mode.

For further investigation, please let us know where to get the Steam Video Player and how to recreate your issue step by step.

Thank you.

Hello foremtehan,

You need to fit the target area on YouTube manually.
To select the area easily, we recommend you use the preset size 1280x720 if you use 1980x1080 display.

Thank you.

Hello CroakPad, Please refer to the section 2-2 on the linked FAQ page. https://www.bandicam.com/faqs/bandicam_license_registration_policy/ Once you have registered the license, you cannot change the email address because the email address is a part of the serial number. However, if you upgrade the ...

Hello MrVolpix97,

We have forwarded your requests to our development team.

Thank you for your suggestion.

Hello Prosco, Do you mean that you can record the game with Bandicam free version without any problems? It might be a problem with the graphics driver. Please uninstall the graphics driver completely. https://www.bandicam.com/faqs/cannot-run/uninstall-graphics-card-driver.png And then, please instal...

Hello Marcos Vinicius, If you lost the serial number, go to https://www.bandicam.com/buy/ and enter your purchasing email address at the license check section. Your license will be sent to your email again. https://www.bandicam.com/faqs/bandicam_license_registration_policy/ If you can't access your ...

Hello Susenkus,

Please refer to the ”3. License Management” on the following page.
https://www.bandicam.com/faqs/bandicam_ ... on_policy/

If you format your computer or your computer is broken, you can re-use/transfer the license.

Thank you.

Hello Josephmiguel44,

Please refer to the previous post.
viewtopic.php?f=10&t=8526

Thank you.

Hello thenoob,

You can use the hotkey (Ctrl+Alt+D) to show it.

Thank you.

Hello doctorj10011, It might be a problem with the graphics driver. Please uninstall the graphics driver completely. https://www.bandicam.com/faqs/cannot-run/uninstall-graphics-card-driver.png And then, please install the latest version of the graphics driver and try recording again. Also, please fo...

Hello RobloxPlayer,

If you mean the registration of Bandicam full version, please refer to the following link.

https://www.bandicam.com/faqs/how_to_pu ... er_serial/

If not, could you be more specific?

Thank you.

Hello ThomasSirHandel, Thank you for getting back to us. I changed the settings, but videos are still a bit blurry when recording from Amazon Prime. Do you have the issue when you playback the videos from other targets like YouTube? Do you play them on the Internet browser? Please try other browsers...

Hello SHAWNTIRA, Please download and install the latest driver of the capture device. If you still have the problem, please get back to us with the information below. 1. Do you have the same issue with the webcam overlay function? 2. Please attach the screenshot of the Bandicam Device settings windo...

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