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by Bandicam Company
Sat Nov 28, 2020 11:39 am
Forum: Bandicam - General Discussion
Topic: I will like to make a refund
Replies: 1
Views: 15

Re: I will like to make a refund

Hello,

We have canceled your second order and block the license.

Thank you for letting us know.
by Bandicam Company
Fri Nov 27, 2020 1:54 pm
Forum: Bandicam - General Discussion
Topic: the real problems with AAC 192 kbps limit
Replies: 1
Views: 15

Re: the real problems with AAC 192 kbps limit

Hello vulc,

Thank you for your suggestion.
We've forwarded it to our development team.
by Bandicam Company
Fri Nov 27, 2020 1:48 pm
Forum: Bandicam - General Discussion
Topic: i define F10 key for video record start/stop and my app is deactivate
Replies: 2
Views: 20

Re: i define F10 key for video record start/stop and my app is deactivate

Hello user4711,

Did you change the shortcut key to start/stop recording from F12 to F10?
We are sorry but we are not quite sure what you are asking.
Could you be specific?
We look forward to your reply.

Thank you.
by Bandicam Company
Fri Nov 27, 2020 12:18 pm
Forum: Bandicam - General Discussion
Topic: Problem no detect FPS
Replies: 3
Views: 290

Re: Problem no detect FPS

Hi MrVolpix97,

We've tested the Game Recording Mode with Zof Demo version and found that there are no problems.
Please let us know if you still have the game detecting issue with the games you reported previously.

Thank you.
by Bandicam Company
Thu Nov 26, 2020 10:41 am
Forum: Bandicam - General Discussion
Topic: Bandicam sometimes is recording a wrong area
Replies: 1
Views: 21

Re: Bandicam sometimes is recording a wrong area

Hello rrrodrigues,

Please uninstall the current version of Bandicam, restart your computer, and install the latest version of Bandicam(4.6.5).
https://www.bandicam.com/downloads/

Also, we recommend you reinstall the latest version of the graphics driver and then record again.

Thank you.
by Bandicam Company
Wed Nov 25, 2020 5:43 pm
Forum: Bandicam - General Discussion
Topic: Settings for camcorder capture
Replies: 1
Views: 16

Re: Settings for camcorder capture

Hello mclosi,

Please try the solutions on the linked page.
Lag/Lagging: Computer lag, my computer runs slowly
https://www.bandicam.com/faqs/how_to_re ... recording/

Thank you.
by Bandicam Company
Wed Nov 25, 2020 5:33 pm
Forum: Bandicam - General Discussion
Topic: how to record webcam without crashing
Replies: 19
Views: 20134

Re: how to record webcam without crashing

Hello Notis,

Thank you for getting back to us.
Please install the latest version of the webcam driver and try recording again.

Also, please attach the screenshot of the webcam settings window of Bandicam.

Thank you.
by Bandicam Company
Tue Nov 24, 2020 4:42 pm
Forum: Bandicam - General Discussion
Topic: Cant use Game recording Mode?!
Replies: 15
Views: 14141

Re: Cant use Game recording Mode?!

Hello,

We are pleased to inform you that the Easy Anti-Cheat issue has been fixed!

Please install the latest version of Bandicam from https://www.bandicam.com/downloads/ and try recording the game.

Thank you.
by Bandicam Company
Tue Nov 24, 2020 4:42 pm
Forum: Bandicam - General Discussion
Topic: Bandicam Not Recording
Replies: 4
Views: 899

Re: Bandicam Not Recording

Hello,

We are pleased to inform you that the Easy Anti-Cheat issue has been fixed!

Please install the latest version of Bandicam from https://www.bandicam.com/downloads/ and try recording the game.

Thank you.
by Bandicam Company
Tue Nov 24, 2020 4:41 pm
Forum: Bandicam - General Discussion
Topic: Fortnite Does Not Record...
Replies: 2
Views: 1561

Re: Fortnite Does Not Record...

Hello,

We are pleased to inform you that the Easy Anti-Cheat issue has been fixed!

Please install the latest version of Bandicam from https://www.bandicam.com/downloads/ and try recording the game.

Thank you.
by Bandicam Company
Tue Nov 24, 2020 4:41 pm
Forum: Bandicam - General Discussion
Topic: Game Not Recording
Replies: 3
Views: 970

Re: Game Not Recording

Hello,

We are pleased to inform you that the Easy Anti-Cheat issue has been fixed!

Please install the latest version of Bandicam from https://www.bandicam.com/downloads/ and try recording the game.

Thank you.
by Bandicam Company
Tue Nov 24, 2020 4:40 pm
Forum: Bandicam - General Discussion
Topic: "Record" button not reacting
Replies: 20
Views: 24525

Re: "Record" button not reacting

Hello,

We are pleased to inform you that the Easy Anti-Cheat issue has been fixed!

Please install the latest version of Bandicam from https://www.bandicam.com/downloads/ and try recording the game.

Thank you.
by Bandicam Company
Tue Nov 24, 2020 4:39 pm
Forum: Bandicam - General Discussion
Topic: Record button on Game Recording mode not responding on certain games.
Replies: 3
Views: 865

Re: Record button on Game Recording mode not responding on certain games.

Hello,

We are pleased to inform you that the Easy Anti-Cheat issue has been fixed!

Please install the latest version of Bandicam from https://www.bandicam.com/downloads/ and try recording the game.

Thank you.
by Bandicam Company
Tue Nov 24, 2020 4:38 pm
Forum: Bandicam - General Discussion
Topic: Record button on Game Recording mode is not responding with some games!
Replies: 2
Views: 816

Re: Record button on Game Recording mode is not responding with some games!

Hello Brizius91,

We are pleased to inform you that the Easy Anti-Cheat issue has been fixed!

Please install the latest version of Bandicam from https://www.bandicam.com/downloads/ and try recording the game.

Thank you.
by Bandicam Company
Tue Nov 24, 2020 4:36 pm
Forum: Bandicam - General Discussion
Topic: Recording Apex Legends
Replies: 20
Views: 8574

Re: Recording Apex Legends

Hello,

We are pleased to inform you that the Easy Anti-Cheat issue has been fixed!

Please install the latest version of Bandicam from https://www.bandicam.com/downloads/ and try recording the game.

Thank you.
by Bandicam Company
Tue Nov 24, 2020 10:24 am
Forum: Bandicam - General Discussion
Topic: Bandicam crashing with my new microphone?..
Replies: 1
Views: 63

Re: Bandicam crashing with my new microphone?..

Hello jackyjoy123,

Could you please attach the screenshot of the Sound tab of Bandicam?
We look forward to your reply.

Thank you.
by Bandicam Company
Mon Nov 23, 2020 5:03 pm
Forum: Bandicam - General Discussion
Topic: Bandicam not recording smooth and audio popping while recording
Replies: 1
Views: 57

Re: Bandicam not recording smooth and audio popping while recording

Hello,

We're not sure about that.

Please send the recorded video file to bandicam@bandicam.com
by Bandicam Company
Mon Nov 23, 2020 4:53 pm
Forum: Bandicam - General Discussion
Topic: how to record webcam without crashing
Replies: 19
Views: 20134

Re: how to record webcam without crashing

Hello Notis, We're not sure if Bandicam supports the Canon M50 and the EOS Webcam Utility. There is a possibility that the model may not be recognized as a webcam device. We've forwarded your issue to the development team. For another solution, if you have a capture card, you can try "Device Recordi...
by Bandicam Company
Mon Nov 23, 2020 4:42 pm
Forum: Bandicam - General Discussion
Topic: Fortnite 10min Limit
Replies: 1
Views: 55

Re: Fortnite 10min Limit

Hi jonwright192,

If you have a problem with Fortnite, it must be a compatibility issue with EASY ANTI-CHEAT.

Please try Bandicam 4.5.4 from https://www.filehorse.com/download-band ... -versions/ and try again.
by Bandicam Company
Mon Nov 23, 2020 4:33 pm
Forum: Bandicam - General Discussion
Topic: add marker
Replies: 1
Views: 60

Re: add marker

Hello seifenchef,

The current version of Bandicut doesn't support the function you are saying.

We will forward your request to the development team.

Thank you for letting us know.

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