Bandicam Forum

Hello tm888, Please uninstall Bandicam and install the latest version of Bandicam and the graphics card driver. After doing that, please refer to the linked page and try recording again. https://www.bandicam.com/faqs/cannot-run/ If you still have the same issue, please let us know your PC specs such...

Hello galit.saluk,

Could you please upload a screenshot of the window of Bandicam Home?

Regarding Bandicut, you can convert files using the free version.

Thank you.

Hello Reika, We were not able to recreate your issue with the latest version of Bandicam and World of Warcraft. Please check the solutions on the linked page and try recording it again. https://www.bandicam.co.kr/faqs/no_fps_frames_per_second_number/ Also, please let us know if you can record it whe...

Bandicut 3.1.5 (03/22/2019) - MPEG, MPG, DAT, VOB, TS, TP, TRP, M2T, M2TS, MTS, VOB to High-Speed mode * Detailed information 1. Added support for MPEG Series (MPEG, MPG, DAT, VOB, TS, TP, TRP, M2T, M2TS, MTS) to High-Speed mode. 2. Added the Index Rebuild function for DVD/VOB files . https://www.ba...

Hello,

It is a bug of Bandicut.

We will release the fixed version within a week.

We're sorry for the inconvenience.

Hello Speccy,

Unfortunately, we don't offer the function you suggested now.
We've forwarded it to our development team.

Thank you.

Hello HandsomeDyke,

Please refer to the following page.

https://www.bandicam.com/how-to/game-recorder/

Thank you.

Hello hiiohzxc,

There is no problem if you cannot use Bandicam on the old PC any more.
If you want to delete it completely, please download and install the latest version of Bandicam, and then uninstall it by using the uninstaller.

Thank you.

Hello Bladem2127, Please uninstall Bandicam and install the latest version of Bandicam and the graphics card driver. After doing that, please refer to the linked page and try recording again. https://www.bandicam.com/faqs/cannot-run/ If you still have the issue even when you take a screenshot, we ar...

Hello galit.saluk, We are not sure about your situation. Please click the full path link([2] in the below image) to open the folder with Windows Explorer and check the file. https://www.bandicam.com/support/settings/home/bandicam-home-video.png If you still have the same problem, please let us know....

Hello FiftyLionNations,

Could you please forward your purchasing receipt to bandicam@bandicam.com so that we may find your purchasing information?

Thank you.

Hello whereisroom,

Please refer to the "How to export and import the Bandicam settings" section on the linked page.

https://www.bandicam.com/support/tips/command-line/

Thank you.

Hello Reika,

Have you ever experienced the same issue when recording other games?
Do you have the issue only with World of Warcraft?

We look forward to your reply.

Thank you.

Hello consciencek, Thank you for your suggestion. We have forwarded your request to our development team. At this moment, we recommend you use the Auto Complete Recording function to save files safely when you record for a long time. https://www.bandicam.com/support/settings/general/bandicam-auto-co...

Hello Pantterapt,

We are not quite sure about your issue.
Recorded files should not be deleted unless you delete them by yourself.
We recommend you change the output folder and record again.

Thank you.

Hello eraskkkkk,

Thank you for your update.
Actually, the system we tested also has 2 GPUs like yours.
We will try to recreate your issue again once we receive additional information from you.

Thank you.

Hello nredaj,

Bandicam doesn't support the function for which you asked.
We're sorry that we couldn't give you the answer you wished for.

Thank you.

Hello Tweedilderp,

Thank you for the additional report.
To clarify the issue, please let us know if you have the same issue when recording the desktop screen or web browser with Screen Recording Mode.

Thank you.

Hello hestermeister, Which format settings did you use when recording? We recommend you use the preset for YouTube videos. https://www.bandicam.com/support/settings/video/bandicam-video-preset.png If you still have the issue with uploaded video after recording with the preset, please let us know the...

Hello Bear_Veniamin, Thank you for getting back to us. It might be a problem with your graphics driver. Could you try recording again after installing the latest version of the graphics driver again? If you still have the same issue, please let us know if you have the same issue when you use other c...

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