Bandicam Forum

Bandicut 3.1.4 (11/13/2018) - Normalize, Vimeo uploader * Detailed information 1. Improved moving previous frame/key frame performance. 2. Bandicut is now able to show progress while analyzing a file. 3. Encoding mode: Added the Audio Normalize function. 4. Added video upload options for Vimeo: Unli...

Hello jonjonbear, Thank you for getting back to us. We are not able to recreate your issue where Bandicam full version cannot run with the non-admin account. There might be some issue with the registry in your PC. Could you check if you can use the full version of Bandicam when you sign in with a ne...

Hello, To use Bandicam with a standard user account or guest account, please click the "bdcam_nonadmin.exe" file. https://www.bandicam.com/support/intro/bandicam_install/bandicam_install_07.png If it doesn't seem to work, please let us know your OS and Bandicam version. Thank you.

Hello!

Please email us at bandicam@bandicam.com with your license information and the error message you got.

Thank you.

Hello,

Thank you for your reply.
We've forwarded your ideas to our development team.

Thank you.

Hello, You can move the webcam position on the settings and preview window. https://www.bandicam.com/support/settings/video/bandicam-webcam-setting.gif Would you like to move the webcam position and turn on and off the webcam overlay function during recording with the Screen Recording Mode? We look ...

Hello,

Please refer to the 3rd solution in the following FAQ page.

https://www.bandicam.cn/faqs/failed-to-start-audio-capture/

If a certain program uses the same audio device, it can happen.
Please turn off "Sonic Studio II and try recording again.

Thank you.

Hello,

Please uninstall Bandicam and install the latest version of Bandicam and the webcam driver and try recording again.

If it does not work, please check if you have the same issue when you change the format settings of the webcam.

Thank you.

Hello,

We are sorry, but we have difficulty understanding your situation.
Do you mean that you cannot playback your recorded videos?
Please explain about your issue in detail again.
We look forward to your reply.

Thank you.

Hello,

Please refer to the following page and check if any payment method is available for you after selecting Others.
https://www.bandicam.com/faqs/resell/

If there isn't any in 2checkout or Avangate, we are sorry but we cannot solve your payment issue.

Thank you.

Do you have the same issue with Bandizip (https://www.bandisoft.com/bandizip/)?
(The skin system of Bandizip is the same as Bandicut.)

Hello,

We've forwarded your report to the development team.

Thank you for letting us know.

Hello, Thank you for your reply. There is a possibility that the laptop PC spec affects Bandicam's performance. To solve your issue, we recommend you change the settings as below. 1. Select full size instead of 1920*1080 2. Select the lower resolution in the game 3. Select 70 or lower instead of 100...

Hello,

Thank you for getting back to us.
Do you use the latest version of Bandicam?
Do you have the same issue with the H264(CPU)?
What is the version of your graphics driver?
Please attach the screenshot of your format settings.

Thank you.

Hello anjankumar, We are sorry, but we have difficulty understanding your situation. It is normal that Bandicam stops recording audio if you change the default audio device on the Windows Sound settings window while you are recording. We recommend you use one audio device other than your Bluetooth H...

Hello,

Have you already tried the solutions on the linked page?
https://www.bandicam.com/faqs/how_to_reduce_lag_when_recording/

Do you have the same issue with other games or just with League of Legends?

We look forward to your reply.

Thank you.

Hello,

Please refer to the following page regarding video editing.
https://www.bandicam.com/support/tips/video-editing/

Thank you.

Hello bgrouse,

Thank you for your additional report.
We've forwarded it to our development team.

Thank you.

Hello anjankumar,

We were able to recreate your issue and confirmed it is normal.
Could you let us know the reason why you'd like to switch the audio device?

We look forward to your reply.

Thank you.

Hello scu,

Thank you for the update.
We are glad to hear that the issue has been solved.

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