Bandicam Forum

Hello gdgsdg123,

Thank you for your reports.
We've confirmed the issue where some videos recorded with MagicYUV codec have lower frame rates than the original ones and forwarded it to our development team.
Also, we've found that there is no problem with H.264(NVIDIA NVENC) codec.

Thank you.

Hello mrk,

Thank you for your report.
We have fixed the issue where H.264 (Intel Quick Sync Video) encoder did not work on some computers.
Please download the latest version of Bandicam(4.5.4) which has been released on January 6th.
https://www.bandicam.com/downloads/

Thank you.

Hello Hulkster84,

Please download the latest version from https://www.bandicam.com/downloads/ again after clearing your web browser's cache and cookies.

Thank you.

Bandicam 4.5.4 (01/06/2020) - AMD VCN (RX 5700 XT) We are pleased to announce the release of Bandicam 4.5.4. Bandicam now supports the latest AMD VCN encoder (Video Core Next). * Detailed information 1. Bandicam now supports the AMD VCN encoder (AMD Radeon RX 5700 XT, etc.) https://static.bandicam.c...

Hello Hulkster84,

Sorry for confusing you.
We have just released Bandicam 4.5.4 tomorrow.
Please download from the link again.

Thank you.

Hello Emmynet, Yes, you can record your webcam video with your recording target by using the "Add webcam overlay to output video file" function. We recommend you use the "Save webcam video as separate file (.mp4)" option as Clautor mentioned to edit it later to make it round shap...

Hello ellabluebird,

We are afraid that we don't have any solution for the broken file if BandiFix didn't work for it.
We recommend you use the Auto Complete Recording function to save files safely when you record for a long time.

Thank you.

Hello,

We will try to improve the issue you reported.

Thank you!

Hello, What is the file size of the video? Could you let us know the file information of the video file? https://www.bandicam.com/bandicut-video-cutter/support/faq/tech/fileinfo.png Did you use the "High-speed mode" or "Encoding Mode'? Do you have a problem when you cut the video thro...

Hello Errieptime,

Please refer to the ”3. License Management” on the following page.
https://www.bandicam.com/faqs/bandicam_ ... on_policy/

If you format your computer or your computer is broken, you can re-use/transfer the license.

Thank you.

Hello, If you have a problem with Bandicut, please send the original video file to bandicut@bandicam.com You may use one of the storage services below: Google Drive (15GB): https://drive.google.com Onedrive (10GB): https://onedrive.live.com/ Send-anywhere.com (10GB): https://www.send-anywhere.com/ D...

Hello, 1. Which games are you referring to? 2. Please uninstall Bandicam, and go to https://www.filehorse.com/download-bandicam/old-versions/ and try Bandicam 4.4.2 and Bandicam 4.4.3. Do you have the same issue with Bandicam 4.4.2 and Bandicam 4.4.3? (You must uninstall Bandicam and then reinstall ...

Hello, 1. Please go to the installation folder of Bandicam, and double-click the ' UnregVulkanLayer.bat ' file. Can you start Rage 2? https://www.bandicam.com/support/intro/bandicam_install/bandicam_install_07.png 2. If you can start Rage 2, click the " bdcam_nonadmin.exe " or the " b...

If you still see the error message with the H264 (CPU) video codec, please start Minecraft in windowed mode and try again.

Hello,

Which video codec did you use?

Please choose another video codec and try again. (No. 4 from the screenshot below)

Hello,

Please email us at bandicam@bandicam.com with detailed information.

Thank you!

Hello TheCrazyInsanity, Which kind of overlay do you mean? You can hide or show the FPS numbers by checking "Show FPS in captured video/image". https://www.bandicam.com/support/settings/general/bandicam-general-settings.png If it is not what you want to do, please let us know. Thank you.

Hello mrk,

Please refer to the following page and try it again.
https://www.bandicam.com/support/tips/i ... -sync/#faq

If you still have the same issue, please attach the DxDiag.txt file by following the 6th step on the below page.
https://www.bandicam.com/support/tips/amd-app/#faq

Thank you.

Hello MrVolpix97,

We're sorry that we don't support the function you asked for at this moment.
We will forward your request to our development team.

Thank you for your suggestion!

Hello,

Please check the "Always cut/merge by keyframe in High-speed mode" option and try again.

Thank you!

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