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by Bandicam Company
Fri Mar 22, 2019 6:14 pm
Forum: Bandicam - General Discussion
Topic: Dragon Age Origins Recording Problem
Replies: 1
Views: 51

Re: Dragon Age Origins Recording Problem

Hello tm888, Please uninstall Bandicam and install the latest version of Bandicam and the graphics card driver. After doing that, please refer to the linked page and try recording again. https://www.bandicam.com/faqs/cannot-run/ If you still have the same issue, please let us know your PC specs such...
by Bandicam Company
Fri Mar 22, 2019 5:51 pm
Forum: Bandicam - General Discussion
Topic: files missing from bandicom screen
Replies: 3
Views: 69

Re: files missing from bandicom screen

Hello galit.saluk,

Could you please upload a screenshot of the window of Bandicam Home?

Regarding Bandicut, you can convert files using the free version.

Thank you.
by Bandicam Company
Fri Mar 22, 2019 5:37 pm
Forum: Bandicam - General Discussion
Topic: Bandicam detecting launcher, but not game
Replies: 5
Views: 83

Re: Bandicam detecting launcher, but not game

Hello Reika, We were not able to recreate your issue with the latest version of Bandicam and World of Warcraft. Please check the solutions on the linked page and try recording it again. https://www.bandicam.co.kr/faqs/no_fps_frames_per_second_number/ Also, please let us know if you can record it whe...
by Bandicam Company
Fri Mar 22, 2019 1:52 pm
Forum: Latest News And Updates
Topic: Bandicut 3.1.5 (03/22/2019) - MPEG, MPG, VOB, TS, MTS...
Replies: 0
Views: 68

Bandicut 3.1.5 (03/22/2019) - MPEG, MPG, VOB, TS, MTS...

Bandicut 3.1.5 (03/22/2019) - MPEG, MPG, DAT, VOB, TS, TP, TRP, M2T, M2TS, MTS, VOB to High-Speed mode * Detailed information 1. Added support for MPEG Series (MPEG, MPG, DAT, VOB, TS, TP, TRP, M2T, M2TS, MTS) to High-Speed mode. 2. Added the Index Rebuild function for DVD/VOB files . https://www.ba...
by Bandicam Company
Wed Mar 20, 2019 8:01 pm
Forum: Bandicut - General Discussion
Topic: Size of cut videos reduced in size?
Replies: 1
Views: 200

Re: Size of cut videos reduced in size?

Hello,

It is a bug of Bandicut.

We will release the fixed version within a week.

We're sorry for the inconvenience.
by Bandicam Company
Wed Mar 20, 2019 6:18 pm
Forum: Bandicam - General Discussion
Topic: Time-limited watermarks?
Replies: 2
Views: 70

Re: Time-limited watermarks?

Hello Speccy,

Unfortunately, we don't offer the function you suggested now.
We've forwarded it to our development team.

Thank you.
by Bandicam Company
Wed Mar 20, 2019 6:15 pm
Forum: Bandicam - General Discussion
Topic: Need Bandicam to only record game...
Replies: 1
Views: 40

Re: Need Bandicam to only record game...

Hello HandsomeDyke,

Please refer to the following page.

https://www.bandicam.com/how-to/game-recorder/

Thank you.
by Bandicam Company
Wed Mar 20, 2019 11:12 am
Forum: Bandicam - General Discussion
Topic: bandicam on 2 computers and deleted uninstall file
Replies: 1
Views: 52

Re: bandicam on 2 computers and deleted uninstall file

Hello hiiohzxc,

There is no problem if you cannot use Bandicam on the old PC any more.
If you want to delete it completely, please download and install the latest version of Bandicam, and then uninstall it by using the uninstaller.

Thank you.
by Bandicam Company
Tue Mar 19, 2019 3:18 pm
Forum: Bandicam - General Discussion
Topic: Frequent Crash Bug
Replies: 2
Views: 57

Re: Frequent Crash Bug

Hello Bladem2127, Please uninstall Bandicam and install the latest version of Bandicam and the graphics card driver. After doing that, please refer to the linked page and try recording again. https://www.bandicam.com/faqs/cannot-run/ If you still have the issue even when you take a screenshot, we ar...
by Bandicam Company
Tue Mar 19, 2019 2:18 pm
Forum: Bandicam - General Discussion
Topic: files missing from bandicom screen
Replies: 3
Views: 69

Re: files missing from bandicom screen

Hello galit.saluk, We are not sure about your situation. Please click the full path link([2] in the below image) to open the folder with Windows Explorer and check the file. https://www.bandicam.com/support/settings/home/bandicam-home-video.png If you still have the same problem, please let us know....
by Bandicam Company
Tue Mar 19, 2019 2:06 pm
Forum: Bandicam - General Discussion
Topic: So i use to have a account
Replies: 1
Views: 43

Re: So i use to have a account

Hello FiftyLionNations,

Could you please forward your purchasing receipt to bandicam@bandicam.com so that we may find your purchasing information?

Thank you.
by Bandicam Company
Tue Mar 19, 2019 2:04 pm
Forum: Bandicam - General Discussion
Topic: Change Default Settings for Multiple Users
Replies: 1
Views: 64

Re: Change Default Settings for Multiple Users

Hello whereisroom,

Please refer to the "How to export and import the Bandicam settings" section on the linked page.

https://www.bandicam.com/support/tips/command-line/

Thank you.
by Bandicam Company
Mon Mar 18, 2019 6:50 pm
Forum: Bandicam - General Discussion
Topic: Bandicam detecting launcher, but not game
Replies: 5
Views: 83

Re: Bandicam detecting launcher, but not game

Hello Reika,

Have you ever experienced the same issue when recording other games?
Do you have the issue only with World of Warcraft?

We look forward to your reply.

Thank you.
by Bandicam Company
Mon Mar 18, 2019 5:51 pm
Forum: Bandicam - General Discussion
Topic: Automatically restart the recording if the counter stops during a recording
Replies: 1
Views: 64

Re: Automatically restart the recording if the counter stops during a recording

Hello consciencek, Thank you for your suggestion. We have forwarded your request to our development team. At this moment, we recommend you use the Auto Complete Recording function to save files safely when you record for a long time. https://www.bandicam.com/support/settings/general/bandicam-auto-co...
by Bandicam Company
Fri Mar 15, 2019 4:26 pm
Forum: Bandicam - General Discussion
Topic: Video Disappear
Replies: 1
Views: 91

Re: Video Disappear

Hello Pantterapt,

We are not quite sure about your issue.
Recorded files should not be deleted unless you delete them by yourself.
We recommend you change the output folder and record again.

Thank you.
by Bandicam Company
Fri Mar 15, 2019 11:17 am
Forum: Bandicam - General Discussion
Topic: Stops recording when PowerPoint goes full screen
Replies: 6
Views: 1199

Re: Stops recording when PowerPoint goes full screen

Hello eraskkkkk,

Thank you for your update.
Actually, the system we tested also has 2 GPUs like yours.
We will try to recreate your issue again once we receive additional information from you.

Thank you.
by Bandicam Company
Tue Mar 12, 2019 4:18 pm
Forum: Bandicam - General Discussion
Topic: Auto start Bandicam with Administrator priviledge
Replies: 1
Views: 92

Re: Auto start Bandicam with Administrator priviledge

Hello nredaj,

Bandicam doesn't support the function for which you asked.
We're sorry that we couldn't give you the answer you wished for.

Thank you.
by Bandicam Company
Tue Mar 12, 2019 10:51 am
Forum: Bandicam - General Discussion
Topic: Push to talk recording audio cutting out?
Replies: 11
Views: 1358

Re: Push to talk recording audio cutting out?

Hello Tweedilderp,

Thank you for the additional report.
To clarify the issue, please let us know if you have the same issue when recording the desktop screen or web browser with Screen Recording Mode.

Thank you.
by Bandicam Company
Tue Mar 12, 2019 10:45 am
Forum: Bandicam - General Discussion
Topic: Uploads failed
Replies: 3
Views: 134

Re: Uploads failed

Hello hestermeister, Which format settings did you use when recording? We recommend you use the preset for YouTube videos. https://www.bandicam.com/support/settings/video/bandicam-video-preset.png If you still have the issue with uploaded video after recording with the preset, please let us know the...
by Bandicam Company
Mon Mar 11, 2019 1:48 pm
Forum: Bandicam - General Discussion
Topic: Abruptly Bandicam does not work anymore
Replies: 9
Views: 4679

Re: Abruptly Bandicam does not work anymore

Hello Bear_Veniamin, Thank you for getting back to us. It might be a problem with your graphics driver. Could you try recording again after installing the latest version of the graphics driver again? If you still have the same issue, please let us know if you have the same issue when you use other c...

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