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by Bandicam Company
Thu Sep 17, 2020 8:33 pm
Forum: Bandicam - General Discussion
Topic: Recording stops at resolution change?
Replies: 1
Views: 33

Re: Recording stops at resolution change?

Hello, Do you use the Game Recording Mode? If the resolution of the target video has changed, Bandicam will stop recording, restart a new recording or the video will not be saved properly. You may press the pause hotkey (Shfit+F12) before you connect to the different target. We're sorry that we don'...
by Bandicam Company
Thu Sep 17, 2020 8:28 pm
Forum: Bandicam - General Discussion
Topic: Does this require an internet connection?
Replies: 1
Views: 24

Re: Does this require an internet connection?

Hello feralreason,

You can use Bandicam offline, but please note that an internet connection is required for the full version registration.

https://www.bandicam.com/faqs/bandicam_ ... on_policy/

For more information, please contact bandicam@bandicam.com.

Thank you.
by Bandicam Company
Thu Sep 17, 2020 3:46 pm
Forum: Latest News And Updates
Topic: Bandicam 4.6.3 (09/17/2020) - Sound device selection UI
Replies: 0
Views: 130

Bandicam 4.6.3 (09/17/2020) - Sound device selection UI

Bandicam 4.6.3 (09/17/2020) - Sound device selection UI We are pleased to announce the release of Bandicam 4.6.3. * Detailed information 1. Improved the sound device selection UI. (The Primary Sound Device is split into speakers and microphone.) 2. Improved the pen/highlighter drawing performance in...
by Bandicam Company
Wed Sep 16, 2020 7:07 pm
Forum: Bandicam - General Discussion
Topic: Recording Apex Legends
Replies: 19
Views: 6856

Re: Recording Apex Legends

Hello Typical Russian,

We are glad to hear that the issue has been solved.
Thank you for your report.
by Bandicam Company
Tue Sep 15, 2020 6:42 pm
Forum: Bandicam - General Discussion
Topic: Bandicam timer stuck at 00:00 when using Laptop's Built-in Microphone
Replies: 6
Views: 149

Re: Bandicam timer stuck at 00:00 when using Laptop's Built-in Microphone

Hello, Sorry for the late response. Please record your microphone without using the "Two Sound Mixing" option. 1. Choose "(Default Sound Device)" as the primary sound device, and disable the secondary sound device (Microphone). https://www.bandicam.com/faqs/how_to_record_voice_from_microphone/primar...
by Bandicam Company
Mon Sep 14, 2020 8:11 pm
Forum: Bandicam - General Discussion
Topic: Recording Apex Legends
Replies: 19
Views: 6856

Re: Recording Apex Legends

Hello,

We have confirmed that the issue is caused by Easy Anti-Cheat and we have already sent the request to the company to add Bandicam to the whitelist.
Please use Bandicam 4.5.4 to solve this issue for now.

https://www.filehorse.com/download-bandicam/46281/

Thank you.
by Bandicam Company
Mon Sep 14, 2020 4:20 pm
Forum: Bandicam - General Discussion
Topic: Bandicam is not picking up mic recording?
Replies: 1
Views: 73

Re: Bandicam is not picking up mic recording?

Hello AlejandroMaximus, Please refer to the following FAQ and try recording again. https://www.bandicam.com/faqs/multiple_sound_recording/. If it does not seem to help, please send the screenshots of the Bandicam Recording settings window and Windows Sound settings window to bandicam@bandicam.com. T...
by Bandicam Company
Mon Sep 14, 2020 12:27 pm
Forum: Bandicam - General Discussion
Topic: A Question About Bandicam
Replies: 1
Views: 92

Re: A Question About Bandicam

Hello kenibark6, https://www.bandicam.com/support/settings/video/bandicam-sound-settings4.png If you select the "Primary and Secondary sound device" and uncheck the "Two Sound Mixing" option, you will have one video file which has 2 audio tracks in the output folder. If you check the "Save audio tra...
by Bandicam Company
Mon Sep 14, 2020 12:23 pm
Forum: Bandicam - General Discussion
Topic: bandicam for a fee
Replies: 1
Views: 80

Re: bandicam for a fee

Hello clamary87, Yes, once you purchase the program, there is a lifetime guarantee on the license as long as you follow the license policy. There is no file size limitation for recorded files. The maximum recordable size is equal to your free space available in the your destination folder of the HDD...
by Bandicam Company
Mon Sep 14, 2020 12:10 pm
Forum: Bandicam - General Discussion
Topic: The Input File Cannot Be Opened
Replies: 1
Views: 41

Re: The Input File Cannot Be Opened

Hello writingsoup,

We are afraid that we don't have any solution for the broken file if BandiFix didn't work for it.

Thank you.
by Bandicam Company
Fri Sep 11, 2020 1:41 pm
Forum: Bandicut - General Discussion
Topic: Cut and merge different Videos
Replies: 1
Views: 58

Re: Cut and merge different Videos

Hello, Unfortunately, Bandicut doesn't support the functions to edit multiple videos at once. We have forwarded your requests to our development team. You can do 1 and 2 steps at once if it's same video. (1. Cut Video 1 in 2 different parts. 2. Save these two parts as 2 different videos (Video1_Part...
by Bandicam Company
Thu Sep 10, 2020 12:18 pm
Forum: Bandicut - General Discussion
Topic: How to export videos after splitting them
Replies: 1
Views: 845

Re: How to export videos after splitting them

Hello,

Please click the 'Start' button to split the videos.

Image


Please refer to the following page.

https://www.bandicam.com/bandicut-video ... ort/split/
by Bandicam Company
Thu Sep 10, 2020 11:50 am
Forum: Bandicut - General Discussion
Topic: Split Segments
Replies: 1
Views: 256

Re: Split Segments

Hello,

Thank you for suggesting it.

Unfortunately, Bandicut doesn't support the functions you asked for.

We have forwarded your requests to our development team.

Thank you.
by Bandicam Company
Thu Sep 10, 2020 11:33 am
Forum: Bandicut - General Discussion
Topic: Cut a segment in different lenguaje
Replies: 1
Views: 105

Re: Cut a segment in different lenguaje

Hello, We are sorry for late reply. Please send a link to the original video files to bandicut@bandicam.com The Bandicut development team will reply to your email immediately. < Free storage services > Google Drive (15GB): https://drive.google.com Onedrive (10GB): https://onedrive.live.com/ Send-any...
by Bandicam Company
Mon Sep 07, 2020 5:42 pm
Forum: Bandicam - General Discussion
Topic: Cant use Game recording Mode?!
Replies: 14
Views: 12228

Re: Cant use Game recording Mode?!

Hello Kirstenwestberg, It might be a compatibility issue with EASY ANTI-CHEAT. Please try Bandicam 4.5.4 from https://www.filehorse.com/download-bandicam/46281/ and try again. If you don't have the issue with Bandicam 4.5.4, please contact the Fortnite development team and let them know the compatib...
by Bandicam Company
Mon Sep 07, 2020 4:46 pm
Forum: Bandicam - General Discussion
Topic: Bandicam timer stuck at 00:00 when using Laptop's Built-in Microphone
Replies: 6
Views: 149

Re: Bandicam timer stuck at 00:00 when using Laptop's Built-in Microphone

Hello idontknow,

Do you have the same issue when you record your desktop or the videos on the web browser with your microphone?
Please attach screenshots of the Bandicam Recording settings window and Windows Sound settings window.

Thank you.
by Bandicam Company
Mon Sep 07, 2020 4:33 pm
Forum: Bandicam - General Discussion
Topic: audio voume control
Replies: 2
Views: 96

Re: audio voume control

Hello PatrickL,

Could you be more specific?
Please let us know your recording target, recording mode, Bandicam format settings, Bandicam recording settings, and your Windows sound settings.

Thank you.
by Bandicam Company
Mon Sep 07, 2020 4:29 pm
Forum: Bandicam - General Discussion
Topic: Screen Glitches like a Horror Flick
Replies: 1
Views: 116

Re: Screen Glitches like a Horror Flick

Hello MatthewTG54,

Please refer to the following page.

https://www.bandicam.com/how-to/video-capture/

Regarding your audio sync issue, please refer to the following FAQ page.
https://www.bandicam.com/faqs/audio-sync-delay/

Thank you.
by Bandicam Company
Fri Sep 04, 2020 3:38 pm
Forum: Bandicam - General Discussion
Topic: Suggestion - Blocked Process List
Replies: 1
Views: 103

Re: Suggestion - Blocked Process List

Hi FoxTwo,

We've forwarded your request to the development team.

Thank you very much for your suggestion!
by Bandicam Company
Thu Sep 03, 2020 5:58 pm
Forum: Bandicam - General Discussion
Topic: keyboard
Replies: 3
Views: 168

Re: keyboard

Hello dogeeuwu, Thank you for your reply. Then, please refer to the following FAQ. https://www.bandicam.com/faqs/how_to_record_voice_from_microphone/ If you still have the same issue, please attach the screenshot of the Bandicam sound settings window as below. https://www.bandicam.com/faqs/how_to_re...

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