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by Bandicam Company
Sat Dec 28, 2019 5:18 pm
Forum: Bandicam - General Discussion
Topic: Online Purchase
Replies: 1
Views: 222

Re: Online Purchase

Hello,

Please email us at bandicam@bandicam.com with detailed information.

Thank you!
by Bandicam Company
Fri Dec 27, 2019 11:00 am
Forum: Bandicam - General Discussion
Topic: How would i make overlay not show in recording?
Replies: 1
Views: 217

Re: How would i make overlay not show in recording?

Hello TheCrazyInsanity, Which kind of overlay do you mean? You can hide or show the FPS numbers by checking "Show FPS in captured video/image". https://www.bandicam.com/support/settings/general/bandicam-general-settings.png If it is not what you want to do, please let us know. Thank you.
by Bandicam Company
Thu Dec 26, 2019 2:12 pm
Forum: Bandicam - General Discussion
Topic: Quicksync recording not working
Replies: 4
Views: 422

Re: Quicksync recording not working

Hello mrk,

Please refer to the following page and try it again.
https://www.bandicam.com/support/tips/i ... -sync/#faq

If you still have the same issue, please attach the DxDiag.txt file by following the 6th step on the below page.
https://www.bandicam.com/support/tips/amd-app/#faq

Thank you.
by Bandicam Company
Wed Dec 25, 2019 7:19 pm
Forum: Bandicam - General Discussion
Topic: Video Settings
Replies: 1
Views: 271

Re: Video Settings

Hello MrVolpix97,

We're sorry that we don't support the function you asked for at this moment.
We will forward your request to our development team.

Thank you for your suggestion!
by Bandicam Company
Tue Dec 24, 2019 3:12 pm
Forum: Bandicut - General Discussion
Topic: Cutting and merging produce still frames
Replies: 4
Views: 586

Re: Cutting and merging produce still frames

Hello,

Please check the "Always cut/merge by keyframe in High-speed mode" option and try again.
Image

Thank you!
by Bandicam Company
Tue Dec 24, 2019 3:10 pm
Forum: Bandicut - General Discussion
Topic: Problem with joining a couple of vids with subs
Replies: 2
Views: 352

Re: Problem with joining a couple of vids with subs

Hello,

Did you join MKV video files?
The current version of Bandicut can't cut or join embedded subtitles in MKV files.

We will forward this issue to the development team.

Thank you for contacting us.
by Bandicam Company
Mon Dec 23, 2019 7:00 pm
Forum: Bandicam - General Discussion
Topic: Not enough disk space to record
Replies: 17
Views: 1331

Re: Not enough disk space to record

Hello Jimbo711,

Thank you for your reply.
We've forwarded your issue to our development team.
We are sorry but we would like you to use the Screen Recording Mode at this moment.

Thank you.
by Bandicam Company
Fri Dec 20, 2019 7:15 pm
Forum: Bandicam - General Discussion
Topic: Not enough disk space to record
Replies: 17
Views: 1331

Re: Not enough disk space to record

Hello Jimbo711,

Did you download the game from Microsoft Store, too?
We look forward to your reply.

Thank you.
by Bandicam Company
Tue Dec 17, 2019 6:55 pm
Forum: Bandicam - General Discussion
Topic: capturings screen problem
Replies: 1
Views: 303

Re: capturings screen problem

Hello matoxesu, Regarding the recording issue, please refer to the solutions on the following FAQ page. https://www.bandicam.com/faqs/cannot-run/ It might be a problem with the graphics driver. Please uninstall the graphics driver completely. https://www.bandicam.com/faqs/cannot-run/uninstall-graphi...
by Bandicam Company
Tue Dec 17, 2019 5:18 pm
Forum: Bandicam - General Discussion
Topic: Capturing screen issue
Replies: 1
Views: 292

Re: Capturing screen issue

Hello leejcarol, Please check if you can record your desktop screen with Bandicam Screen Recording Mode. If you have the recording issue with specific contents, the contents you are trying to record might be copyright-protected contents and it is impossible for you to record such contents with Bandi...
by Bandicam Company
Sun Dec 15, 2019 9:01 pm
Forum: Bandicut - General Discussion
Topic: Cutting and merging produce still frames
Replies: 4
Views: 586

Re: Cutting and merging produce still frames

Hello, We couldn't reproduce the problem you reported. Could you please send your 2 video files to bandicut@bandicam.com? You may use one of the storage services below: - Google Drive (15GB): https://drive.google.com - Onedrive (10GB): https://onedrive.live.com/ - Send-anywhere.com (10GB): https://w...
by Bandicam Company
Fri Dec 13, 2019 1:24 pm
Forum: Bandicam - General Discussion
Topic: Struggling to record a blind reaction video...
Replies: 2
Views: 874

Re: Struggling to record a blind reaction video...

Hello Sumod1,

Unfortunately, we do not offer the "screen recording overlay on webcam" function.
Have you tried other format settings in the webcam settings window?
Which webcam model and format settings do you use?
We look forward to your reply.

Thank you.
by Bandicam Company
Fri Dec 13, 2019 12:03 pm
Forum: Bandicut - General Discussion
Topic: Undo?
Replies: 1
Views: 369

Re: Undo?

Hello,

We're sorry that we don't support the function you asked for.

We will forward your request to the development team.

Thank you for suggesting it.
by Bandicam Company
Fri Dec 13, 2019 11:52 am
Forum: Bandicut - General Discussion
Topic: Cropping
Replies: 4
Views: 4543

Re: Cropping

Hello _JM_, We're sorry that the current version of Bandicut doesn't support the function you asked for. We have forwarded your request to the development team and fixed the incorrect expression in our website. To crop a certain part of the video, please use the 'Rectangle on a screen' mode of Bandi...
by Bandicam Company
Thu Dec 12, 2019 6:34 pm
Forum: Bandicam - General Discussion
Topic: Not enough disk space to record
Replies: 17
Views: 1331

Re: Not enough disk space to record

Hello kylerieti,

We are sorry but we would like you to use the Screen Recording Mode at this moment.

Thank you.
by Bandicam Company
Thu Dec 12, 2019 12:08 pm
Forum: Bandicam - General Discussion
Topic: BANDICAM PLS HELP!
Replies: 2
Views: 1132

Re: BANDICAM PLS HELP!

Hello john-williamson, First, please refer to the solutions on the following FAQ page. https://www.bandicam.com/faqs/cannot-run/ It might be a problem with the graphics driver. Please uninstall the graphics driver completely. https://www.bandicam.com/faqs/cannot-run/uninstall-graphics-card-driver.pn...
by Bandicam Company
Thu Dec 12, 2019 11:18 am
Forum: Bandicam - General Discussion
Topic: Logitech C920 HD Pro no show settings for 60 FPS
Replies: 5
Views: 639

Re: Logitech C920 HD Pro no show settings for 60 FPS

Hello Vanquish081,

We are afraid that we cannot respond to your question regarding the hardware.
We're sorry that we couldn't give you the answer you wished for.

Thank you.
by Bandicam Company
Thu Dec 12, 2019 11:15 am
Forum: Bandicam - General Discussion
Topic: Cut off after 10 mins even after purchasing licence
Replies: 1
Views: 331

Re: Cut off after 10 mins even after purchasing licence

Hello Suzyrobbo,

Please uninstall the current version of Bandicam and restart your computer. Then download/reinstall the latest version of Bandicam(4.5.3) from our official website and register with your license.

https://www.bandicam.com/downloads/

Thank you.
by Bandicam Company
Wed Dec 11, 2019 6:53 pm
Forum: Bandicam - General Discussion
Topic: Not enough disk space to record
Replies: 17
Views: 1331

Re: Not enough disk space to record

Hello kylerieti,

Thank you for your reply.
We've forwarded your issue to our development team.

Thank you for your report.

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