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by Bandicam Company
Tue May 28, 2019 1:40 pm
Forum: Bandicam - General Discussion
Topic: Bandicam Problem
Replies: 10
Views: 1185

Re: Bandicam Problem

Hello docLEXfisti,

Have you downloaded the "Download version" of the game from this page?
https://doax-venusvacation.jp/

We are looking forward to your reply.

Thank you.
by Bandicam Company
Tue May 28, 2019 12:45 pm
Forum: Bandicam - General Discussion
Topic: Микрофон
Replies: 4
Views: 726

Re: Bandicam error message: Failed to start audio capture

Hello veronichka3393,

Please select "Microphone" as the Secondary Sound Device.

Thank you.
by Bandicam Company
Tue May 28, 2019 12:21 pm
Forum: Bandicam - General Discussion
Topic: Bandicam does not recognize Elgato HD60 S
Replies: 1
Views: 386

Re: Bandicam does not recognize Elgato HD60 S

Hello Nigan, Elgato HD60 S capture device should be recognized by Bandicam 4.3.1 or higher. First, please uninstall the current version of Bandicam and download and install the latest version of Bandicam. https://www.bandicam.com/downloads/ Also, please download and install the latest webcam driver....
by Bandicam Company
Tue May 28, 2019 11:34 am
Forum: Bandicam - General Discussion
Topic: Bandicam Stuck To Settings Window
Replies: 1
Views: 327

Re: Bandicam Stuck To Settings Window

Hello jonconnor, You can record with Bandicam when it is in the system tray by using the hotkey "F12". Also, it won't stay on top of any of my windows. If you use the Game Recording mode, check the "Bandicam window always on top" option (No. 2). http://www.bandicam.com/support/se...
by Bandicam Company
Mon May 27, 2019 4:13 pm
Forum: Bandicam - General Discussion
Topic: Bandicam game Record no sound
Replies: 2
Views: 455

Re: Bandicam game Record no sound

Hello wangdongyio and zhiyan114, You need to select "(Default Sound Device)" in Primary Sound Device in order to record the PC sound. Please follow the steps on the linked FAQ. How to record sound in Windows Vista/7/8/10 https://www.bandicam.com/faqs/no_sound_recorded_video_stereo_mix_prob...
by Bandicam Company
Mon May 27, 2019 3:01 pm
Forum: Bandicut - General Discussion
Topic: Output Video is Rotated 90 Degrees and Mirrored
Replies: 1
Views: 2886

Re: Output Video is Rotated 90 Degrees and Mirrored

Hello, If you have a problem with Bandicut, please send the original video file to bandicut@bandicam.com The Bandicut development team will reply to your email immediately. You may use one of the storage services below: - Google Drive (15GB): https://drive.google.com - Onedrive (10GB): https://onedr...
by Bandicam Company
Mon May 27, 2019 11:18 am
Forum: Bandicam - General Discussion
Topic: Questions about Bandicam
Replies: 1
Views: 347

Re: Questions about Bandicam

Hello Nigan,

Please refer to the previous post.
viewtopic.php?f=10&t=8526

Thank you.
by Bandicam Company
Thu May 23, 2019 6:06 pm
Forum: Bandicam - General Discussion
Topic: Bandicam error message: Failed to start audio capture
Replies: 9
Views: 7167

Re: Bandicam error message: Failed to start audio capture

Hello, Sorry for the late response. If you get the error message of "Failed to start audio capture", please refer to the following solution. https://www.bandicam.com/faqs/failed-to-start-audio-capture/ If it does not seem to work, please attach screenshots of the Bandicam Recording setting...
by Bandicam Company
Thu May 23, 2019 9:12 am
Forum: Bandicam - General Discussion
Topic: I bought Bandicam but i have no Serinumber to active
Replies: 2
Views: 456

Re: I bought Bandicam but i have no Serinumber to active

Hello,

We are glad that your issue has been solved.

Thanks.
by Bandicam Company
Tue May 21, 2019 5:46 pm
Forum: Bandicam - General Discussion
Topic: Bandicam Problem
Replies: 10
Views: 1185

Re: Bandicam Problem

Hello docLEXfist,

Thank you for getting back to us.
What is your recording target?
Please let us know the name of the game.

Thank you.
by Bandicam Company
Mon May 20, 2019 7:04 pm
Forum: Bandicam - General Discussion
Topic: Can't record asphalt 9 and others uwps.
Replies: 1
Views: 349

Re: Can't record asphalt 9 and others uwps.

Hello wooZbr,

We were able to recreate your issue when we disabled the "DirectX 11" option.
Could you please check if it works when you enable the "DirectX 11" option as well as "Windows Apps (UWP)" and try recording again?
Please let us know your result.

Thank you.
by Bandicam Company
Mon May 20, 2019 6:49 pm
Forum: Bandicam - General Discussion
Topic: Bandicam Problem
Replies: 10
Views: 1185

Re: Bandicam Problem

Hello docLEXfist,

Please let us know your PC specs such as CPU, OS, and graphics driver version and your recording target.

Thank you.
by Bandicam Company
Mon May 20, 2019 6:31 pm
Forum: Bandicam - General Discussion
Topic: Screenshot question
Replies: 1
Views: 384

Re: Screenshot question

Hello Jatoni,

BMP and PNG are lossless.
If we sort them according to the quality, 1=2>4>3.

We hope it helps.

Thank you.
by Bandicam Company
Fri May 17, 2019 10:19 am
Forum: Bandicam - General Discussion
Topic: don't need 2nd license
Replies: 1
Views: 351

Re: don't need 2nd license

Hello,

Please email us at bandicam@bandicam.com

Thank you for contacting us.
by Bandicam Company
Thu May 16, 2019 11:04 am
Forum: Bandicam - General Discussion
Topic: I bought an New PC is there anyway i can Put my PURCHASED Bandicam on this one?
Replies: 4
Views: 691

Re: I bought an New PC is there anyway i can Put my PURCHASED Bandicam on this one?

Hi,

If you uninstall the registered Bandicam, you can re-use/transfer the license to another computer.
For more information, visit https://www.bandicam.com/faqs/bandicam_ ... on_policy/

Thank you.
by Bandicam Company
Thu May 16, 2019 11:02 am
Forum: Bandicam - General Discussion
Topic: What is the Serial number
Replies: 3
Views: 3942

Re: What is the Serial number

Hello TheFool,

If you still have the same issue now, please email us at bandicam@bandicam.com

Thank you for contacting us.
by Bandicam Company
Wed May 15, 2019 11:59 am
Forum: Bandicam - General Discussion
Topic: Bandicam crash | Intel QuickSync HEVC
Replies: 1
Views: 342

Re: Bandicam crash | Intel QuickSync HEVC

Hello av1tothemoon,

Please uninstall the current version of Bandicam and install the latest version(4.4.1) of Bandicam.

https://www.bandicam.com/downloads/

Thank you.
by Bandicam Company
Wed May 15, 2019 11:57 am
Forum: Bandicam - General Discussion
Topic: Cannot enable Intel Quick Sync on nvidia optimus laptop
Replies: 3
Views: 571

Re: Cannot enable Intel Quick Sync on nvidia optimus laptop

Hello av1tothemoon,

Thank you for your reply.
We are glad to hear that your issue has been solved!

Thank you.
by Bandicam Company
Tue May 14, 2019 12:05 pm
Forum: Bandicam - General Discussion
Topic: Bandicam and HDR.
Replies: 2
Views: 411

Re: Bandicam and HDR.

Hello axiomatic,

Unfortunately, HDR is not supported.
We have forwarded your request to the development team.

Thank you.
by Bandicam Company
Tue May 14, 2019 11:13 am
Forum: Bandicam - General Discussion
Topic: Easier hiding of the rectangle recording window
Replies: 1
Views: 340

Re: Easier hiding of the rectangle recording window

Hello,

We have forwarded your request to our development team.
Thank you for your suggestion.

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