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by Bandicam Company
Tue Aug 06, 2019 7:55 pm
Forum: Bandicam - General Discussion
Topic: Record Logitech C922 at 60fps
Replies: 3
Views: 8951

Re: Record Logitech C922 at 60fps

Hi EssKayKay,

Thank you for getting back to us.

Do you have the same issue with the webcam overlay function?
Please attach the screenshot of the Bandicam Device settings window with all the format options opened.

Thank you.
by Bandicam Company
Tue Aug 06, 2019 7:49 pm
Forum: Bandicam - General Discussion
Topic: Bandicam won't record Forza Horizon 4
Replies: 4
Views: 392

Re: Bandicam won't record Forza Horizon 4

Hello Rufinoman,

Thank you for getting back to us.
As you mentioned, it is impossible for you to run Game DVR and Bandicam at the same time.
You need to disable Game DVR when you use Bandicam.
We hope you enjoy Bandicam full version.

Thank you.
by Bandicam Company
Mon Aug 05, 2019 6:43 pm
Forum: Bandicam - General Discussion
Topic: Bandicam won't record Forza Horizon 4
Replies: 4
Views: 392

Re: Bandicam won't record Forza Horizon 4

Hello Rufinoman,

We were able to recreate your issue when we disabled the "DirectX 12" option.
Could you please check if it works when you enable the "DirectX 12" option as well as "Windows Apps (UWP)" and try recording again?
Please let us know your result.

Thank you.
by Bandicam Company
Fri Aug 02, 2019 12:07 pm
Forum: Bandicam - General Discussion
Topic: Bandicam doesn't want to record the resolution 1080x720
Replies: 1
Views: 316

Re: Bandicam doesn't want to record the resolution 1080x720

Hello john stro, It might be a problem with the graphics driver. Please uninstall the graphics driver completely. https://www.bandicam.com/faqs/cannot-run/uninstall-graphics-card-driver.png And then, please install the latest version of the graphics driver and try recording again. If it does not see...
by Bandicam Company
Fri Aug 02, 2019 10:13 am
Forum: Bandicam - General Discussion
Topic: feature request: 3 audio tracks
Replies: 10
Views: 5917

Re: feature request: 3 audio tracks

Hello,

We have forwarded your request to our development team.

Thank you.
by Bandicam Company
Wed Jul 31, 2019 3:00 pm
Forum: Bandicam - General Discussion
Topic: Similar recordings to youtube direct
Replies: 1
Views: 300

Re: Similar recordings to youtube direct

Hello consciencek,

We have forwarded your requests to our development team.

Thank you.
by Bandicam Company
Wed Jul 31, 2019 12:08 pm
Forum: Bandicam - General Discussion
Topic: File system error
Replies: 1
Views: 236

Re: File system error

Hello rja005,

Could you attach the screenshot of the error message?

Thank you.
by Bandicam Company
Tue Jul 30, 2019 4:36 pm
Forum: Bandicam - General Discussion
Topic: having some issues
Replies: 1
Views: 11167

Re: having some issues

Hello icecream, It might be a problem with the graphics driver. Please uninstall the graphics driver completely. https://www.bandicam.com/faqs/cannot-run/uninstall-graphics-card-driver.png And then, please install the latest version of the graphics driver and try recording again. If it does not seem...
by Bandicam Company
Tue Jul 30, 2019 4:31 pm
Forum: Bandicam - General Discussion
Topic: It's been looked into Dale
Replies: 1
Views: 215

Re: It's been looked into Dale

Hello GeorgeSmatol,

We are sorry but we are not quite sure what you ask.
Do you use Bandicam or Bandicut?
Could you be specific?

Thank you.
by Bandicam Company
Fri Jul 26, 2019 12:28 pm
Forum: Bandicam - General Discussion
Topic: Record Logitech C922 at 60fps
Replies: 3
Views: 8951

Re: Record Logitech C922 at 60fps

Hi EssKayKay, The issue you might see in other posts has been fixed on Bandicam 3.4.1. Please uninstall and reinstall the latest version of the webcam driver and the graphics driver and then record again. If it does not work, please check if you have the same issue with the other formats and resolut...
by Bandicam Company
Thu Jul 25, 2019 10:10 pm
Forum: Bandicut - General Discussion
Topic: Fade / transitions
Replies: 1
Views: 11931

Re: Fade / transitions

Hello PT,

The current version of Bandicut doesn't support the function you asked for.

We will forward your request to the development team.
The development team may consider adding the function in the future.


Thank you for contacting us.
by Bandicam Company
Wed Jul 24, 2019 3:35 pm
Forum: Bandicam - General Discussion
Topic: Is using the 'H264 Quick Sync Video encoder' a bad idea for game recording?
Replies: 2
Views: 9679

Re: Is using the 'H264 Quick Sync Video encoder' a bad idea for game recording?

Hello Prizm,

We recommend you try both and check out the performance on your PC.
Basically, we think H.264(Intel Quick Sync Video) codec is better.
However, if you have a problem when you use it, please use the H.264(CPU) codec.

Thank you.
by Bandicam Company
Tue Jul 23, 2019 7:07 pm
Forum: Bandicam - General Discussion
Topic: 980ti overheating issue...
Replies: 1
Views: 9865

Re: 980ti overheating issue...

Hello TrevorSaldana,

The recording of streaming video requires a lot of system resources (CPU, GPU, RAM and the like).

We recommend you use the H264(NVIDIA NVENC) codec.
https://www.bandicam.com/how-to-use-nvi ... c-encoder/

Thank you.
by Bandicam Company
Tue Jul 23, 2019 11:21 am
Forum: Latest News And Updates
Topic: Bandicam 4.4.3 (07/23/2019) - Unregister, Rename
Replies: 0
Views: 19090

Bandicam 4.4.3 (07/23/2019) - Unregister, Rename

Bandicam 4.4.3 (07/23/2019) - Unregister, Rename We are pleased to announce the release of Bandicam 4.4.3. This version allows you to delete the registration information without uninstalling Bandicam. * Detailed information 1. Added the "Unregister" button to remove the registration inform...
by Bandicam Company
Mon Jul 22, 2019 5:16 pm
Forum: Bandicam - General Discussion
Topic: Controle configuração de saturação
Replies: 1
Views: 9801

Re: Controle configuração de saturação

Hello Raphaelpires,

We are sorry but we are not quite sure what you are asking.
Do you use Bandicam or Bandicut?
Could you be specific?

Thank you.
by Bandicam Company
Mon Jul 22, 2019 4:26 pm
Forum: Bandicam - General Discussion
Topic: Payment's
Replies: 1
Views: 9750

Re: Payment's

Hello Nitesh,

We are afraid that we do not support Paysafe as our payment system.

Thank you.
by Bandicam Company
Mon Jul 22, 2019 3:39 pm
Forum: Bandicam - General Discussion
Topic: cuda fps drop on mx130
Replies: 1
Views: 9847

Re: cuda fps drop on mx130

Hello efe23h,

In that case, we recommend you use the Intel Quick Sync Video instead of NVIDIA CUDA.

Thank you.
by Bandicam Company
Mon Jul 22, 2019 2:13 pm
Forum: Bandicam - General Discussion
Topic: My Game Won't Record
Replies: 1
Views: 9731

Re: My Game Won't Record

Hello StarCatAura666,

Please refer to the following FAQ page and try recording again.

https://www.bandicam.com/faqs/no_fps_fr ... nd_number/

If it does not seem to help, please let us know your recording target.

Thank you.
by Bandicam Company
Fri Jul 19, 2019 3:16 pm
Forum: Bandicut - General Discussion
Topic: Bandicut 3.1.5.511, Joiner, temp file
Replies: 3
Views: 6438

Re: Bandicut 3.1.5.511, Joiner, temp file

Hello,

it just failed without notice (due to insufficient disk space on "C:\")


We don't have a good solution at the moment.
We will release the fixed version which allows you to change the cache/temp folder in 2 or 3 weeks.

We're sorry for the inconvenience.
by Bandicam Company
Fri Jul 19, 2019 10:08 am
Forum: Bandicam - General Discussion
Topic: Screen size
Replies: 2
Views: 7144

Re: Screen size

Hello xmagic12, You can select a predefined size or you can define the size as you want. Please refer to the following steps. How to use the Screen Recording Mode. https://www.bandicam.com/how-to/screen-recorder/ Rectangle window (Screen recording window) https://www.bandicam.com/support/configurati...

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