We're sorry that we don't have a good solution for your problem.

Due to the nature of the DirectX recording program, it's common for such problems to occur.

We will keep an eye on this issue.

Thank you for letting us know.

What is the name of the game?

Could you send a short video clip which recorded with DirectX/OpenGL window mode?
(Our email address is bandicam@bandisoft.com)

If you use "Motion JPEG" codec of Bandicam, you may reduce the lag/stutter.
For more information, visit http://www.bandicam.com/faqs/how_to_red ... recording/

Hi,

Please check "Two Sound Mixing" option of Bandicam (No. 5)


If you still have the problem, please send a short video clip to bandicam@bandisoft.com and a screenshot of your Bandicam/Windows settings.

Hi, Click the Settings button under the Video tab of Bandicam, and uncheck "Skip recording while frame is not updated" (No. 2) http://www.bandicam.com/support/settings/video/video-setting-option.png - If you check this option, Bandicam doesn't record when a frame is not updated/refreshed. ...

We've tried No One Lives Forever (1), but we could record the game without any problem.

Please start Bandicam before the game.

We will keep an eye on this issue.

Hi, It's right around 30-60 FPS and I'm doing great! But when I have finished recording and want to see what I got as footage I watch a video with like 10 FPS The screen FPS and the real FPS are different. The 30-60 red FPS doesn't mean that you will have 30-60 fps video. I record in 60 FPS and it r...

Hi,

We've sent a new license key for the Korean version of Bandicam.
Please check your email (wo-------@naver.com)

If you still have the registration problem, email us at bandicam@bandisoft.com

Hi,

We're sorry that we only have the following FAQ:
http://www.bandicam.com/faqs/how_to_red ... recording/

Hi, We could reproduce the recognition problem in Windows 8. Sometimes, Bandicam doesn't recognize The elder scrolls 4 oblivion. * A solution 1. Start Bandicam 2. Start the game in windowed mode. 3. If you can't see the green FPS number, alt-tab out from the game. 4. If you click alt-tab again, you ...