Hello Skippy, Please try the latest version of Bandicam and let us know your result. https://www.bandicam.com/downloads/ If the issue still exists, could you get back to us with the information below? 1. What are the resolution settings? 2. Please uncheck the "Use enhanced capture method (faste...

Hello Mario.

Please try the latest version of Bandicam and let us know the result.

https://www.bandicam.com/downloads/

Thank you.

Hello Dddrfc,

Thank you for your report.
Which game on Roblox was your recording target?
Do you have the same issue when you use the specific windows capture of the Screen Recording Mode?
We look forward to your reply.

Thank you.

Hello,

Bandicut currently supports AV1 for AMD VCE/VCN and Intel Quick Sync Video hardware encoders.

We will forward your request to the development team to add AV1 for Nvidia.


Thank you!

Hello,


We're sorry for the inconvenience. However, we couldn't reproduce the issue. Did you use the latest version of Bandicut?

Please try again with the latest version of Bandicut.
https://www.bandicam.com/bandicut-video ... /download/


We look forward to hearing from you.

Hello,

If you click on the speaker or microphone icon on the Bandicam window while recording, the sound will be muted and not recorded.

Thank you.

Hello, If you have graphic cards that support AV1, you will be able to see the AV1 codec in Bandicut's encoding settings. https://www.bandicam.com/bandicut-video-cutter/support/hardware-acceleration/bandicut-hardware-acceleration.png Also, please check the difference between the free and full versio...

Hello Treecher,

We are glad to hear that your issue has been solved.

Thank you.

Hello,

We have forwarded your request to our development team.
Thank you for your suggestion!

Hello 4EverMaAT, It is normal that the popup alert appears when you disabled the speaker and microphone on the Bandicam main window. And even if it appears, you can still record a video without audio. Since the "Record Sound" option and the settings of the sound devices have different func...