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Bandicam Company
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Re: Bandicam crashes my game

Tue May 23, 2017 2:19 pm

Hello Derolabic,

We've been testing the games you reported, but we are not able to recreate your issue with both Blackshot and Counter Strike Global Offensive.
As you said you could record the game with Xvid codec without any problems, we'd like to confirm if it works with the H264(CPU) codec in an AVI container.
Please try it and let us know your result.

Thank you.

Derolabic
Posts: 24
Joined: Tue May 09, 2017 9:13 pm

Re: Bandicam crashes my game

Tue May 23, 2017 3:20 pm

It does not crash anymore with H264 (CPU) AVI but now failed to initialize codec appeared......

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Bandicam Company
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Re: Bandicam crashes my game

Tue May 23, 2017 3:50 pm

Hello Derolabic,

Thank you for your feedback again.
It is difficult for us to understand that the ''Failed to initialize codec" message appeared with the H264(CPU) codec in an AVI container.
Could you attach the screenshot of your format settings window of Bandicam so that we can confirm your settings?

Thank you.

Derolabic
Posts: 24
Joined: Tue May 09, 2017 9:13 pm

Re: Bandicam crashes my game

Tue May 23, 2017 4:31 pm

This is my settings which i got the problem failed to initialize codec

Screenshot (3).png
Screenshot (3).png (945.38 KiB) Viewed 27554 times

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Bandicam Company
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Posts: 7802
Joined: Mon Dec 20, 2010 12:19 pm

Re: Bandicam crashes my game

Tue May 23, 2017 5:19 pm

Hello Derolabic,

We've confirmed that your settings are just normal and we are not sure why you get the ''Failed to initialize codec" message.
Are you able to record the game with the Screen Recording Mode?
And please let us know your resolution settings of the Screen Recording Mode.

Thank you.

Derolabic
Posts: 24
Joined: Tue May 09, 2017 9:13 pm

Re: Bandicam crashes my game

Tue May 23, 2017 6:17 pm

I am able to record the game with the Screen Recording Mode, i put it on FullScreen so it should be 1920x1080

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Bandicam Company
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Re: Bandicam crashes my game

Tue May 23, 2017 6:32 pm

Hello Derolabic,

OK, could you let us know the video resolution setting of the game which you got the ''Failed to initialize codec" message?

Thank you.

Derolabic
Posts: 24
Joined: Tue May 09, 2017 9:13 pm

Re: Bandicam crashes my game

Tue May 23, 2017 6:50 pm

It the same 1920x1080 (16:9)

Derolabic
Posts: 24
Joined: Tue May 09, 2017 9:13 pm

Re: Bandicam crashes my game

Tue May 23, 2017 7:05 pm

I can record 2 full gameplay before 'failed to initialize codec' message would appear.

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Bandicam Company
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Posts: 7802
Joined: Mon Dec 20, 2010 12:19 pm

Re: Bandicam crashes my game

Wed May 24, 2017 11:23 am

Hello Derolabic,

Thank you for your reply.
We are still not sure why you see the ''Failed to initialize codec" message with the H264(CPU) codec in an AVI container.

First, please uncheck the "Record sound" option as shown below (NO. 1).
Image

And then, please try recording with all H264 codecs on AVI container and let us know your results of each codec.
Are you able to record with H264(Nvidia NVENC), H264(Intel Quick Sync Video), and the H264(CPU) codec on AVI container without the "Failed to initialize codec" message?

Thank you.

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