NoxNimbus
Posts: 2
Joined: Mon Dec 07, 2015 9:50 am

Trouble recording netflix

Mon Dec 07, 2015 9:59 am

I've been trying to record some short clips off of Netflix, with no success. I am recording in screen mode, Bandicam records the ui(progress bar, mouse cursor, etc.) and audio just fine, but where the video should be is just black screen. I have tried recording in game mode but can never get the fps number to appear. I have tried running both Bandicam and internet explorer in administrator mode to no avail(Netflix would not even play videos while in administrator mode).

Running windows 8
IE 11

Any help greatly appreciated!

User avatar
Bandicam Company
Site Admin
Posts: 7802
Joined: Mon Dec 20, 2010 12:19 pm

Re: Trouble recording netflix

Mon Dec 07, 2015 4:36 pm

Hello!

1. When you choose the 'Game Recording Mode',...
Some people could see the FPS numbers when they play the video in full screen mode.
Image

2. When you choose the 'Screen Recording Mode',...
Start Bandicam before the recording target, and play the video in windowed mode.

If you still have the problem, you may try it again on another computer.

Related FAQ
http://www.bandicam.com/faqs/no_fps_fra ... nd_number/

NoxNimbus
Posts: 2
Joined: Mon Dec 07, 2015 9:50 am

Re: Trouble recording netflix

Sat Dec 12, 2015 5:46 pm

Thanks for the response. I have tried both 1. and 2. unsuccessfully.
I unfortunately do not have easy access to another computer at the moment.

Semel
Posts: 8
Joined: Thu Nov 26, 2015 3:46 am

Re: Trouble recording netflix

Thu May 12, 2016 3:06 am

I have the same issue. Recording in screen recording mode works with Chrome\firefox but it doesn't work with IE\ Edge and Netflix win store app. I see just a black screen and subtitles. Sadly, netlix allows 1080p streaming only via IE\Edge\winstore app.

IS there any trick to fix this?

Thank you.

User avatar
Bandicam Company
Site Admin
Posts: 7802
Joined: Mon Dec 20, 2010 12:19 pm

Re: Trouble recording netflix

Thu May 12, 2016 3:53 pm

Hello Semel,

We could recreate the black screen issue you reported.

Unfortunately, we don't have a good solution for this issue since Microsoft Windows is blocking the screen capture function.

Please use Chrome or Firefox.

Semel
Posts: 8
Joined: Thu Nov 26, 2015 3:46 am

Re: Trouble recording netflix

Thu May 12, 2016 3:59 pm

Thanx a lot.

Typical Microsoft pushing anti-consumer restrictions.;)

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