Time to time this issue comes up with bandicam, that i use the very same settings not touching anything but i start up bandicam, it boots up fine, then i press the rec button on the app and i get a crash once the screen record mode is the one i'm willing to use. Browsing the forums pointed other users to take screenshot as a test, so did i, the bracket flashes yellow but no screenshot being made in the inteded folder i set up manually. When i press record on screen record i get a crash. Only if i use the game mode record it works.
Like i said the settings are intact, and it was working yesterday but now it is not. I believe i accidently closed the fullscreen bracket of Screen recording before i shut down bandicam the last time. Since then the record is no longer works.
I just updated to latest version, but the bug still remains.
Here is the event log recorded at the crash in the new version.
Code: Select all
- <System>
<Provider Name="Application Error" />
<EventID Qualifiers="0">1000</EventID>
<Level>2</Level>
<Task>100</Task>
<Keywords>0x80000000000000</Keywords>
<TimeCreated SystemTime="2017-02-19T19:22:46.000000000Z" />
<EventRecordID>80158</EventRecordID>
<Channel>Application</Channel>
<Security />
</System>
- <EventData>
<Data>bdcam.exe</Data>
<Data>3.3.2.1195</Data>
<Data>589176ee</Data>
<Data>bdcam.exe</Data>
<Data>3.3.2.1195</Data>
<Data>589176ee</Data>
<Data>c0000005</Data>
<Data>0008c1fd</Data>
<Data>1968</Data>
<Data>01d28ae584f2511d</Data>
<Data>C:\Program Files (x86)\Bandicam\bdcam.exe</Data>
<Data>C:\Program Files (x86)\Bandicam\bdcam.exe</Data>
<Data>cac6d129-f6d8-11e6-91fd-10c37b6e8583</Data>
</EventData>
</Event>
Code: Select all
- <System>
<Provider Name="Application Error" />
<EventID Qualifiers="0">1000</EventID>
<Level>2</Level>
<Task>100</Task>
<Keywords>0x80000000000000</Keywords>
<TimeCreated SystemTime="2017-02-19T05:54:36.000000000Z" />
<EventRecordID>80155</EventRecordID>
<Channel>Application</Channel>
<Security />
</System>
- <EventData>
<Data>bdcam.exe</Data>
<Data>3.3.0.1174</Data>
<Data>58364711</Data>
<Data>bdcam.exe</Data>
<Data>3.3.0.1174</Data>
<Data>58364711</Data>
<Data>c0000005</Data>
<Data>000bf978</Data>
<Data>19a0</Data>
<Data>01d28a74995aad59</Data>
<Data>C:\Program Files (x86)\Bandicam\bdcam.exe</Data>
<Data>C:\Program Files (x86)\Bandicam\bdcam.exe</Data>
<Data>e49a609d-f667-11e6-91fd-10c37b6e8583</Data>
</EventData>
</Event>
PS: Registered to this forum with an another email that i used for purchase the app. I can tell you my credentials privately so you can identify my customer profile.