Pestilence460
Posts: 6
Joined: Thu Apr 13, 2017 1:12 pm

Game crashes with Bandicam open

Thu Apr 13, 2017 1:16 pm

So I was using Bandicam just fine and the software was great. Updated my amd graphics driver to the newest one and now when I have Bandicam open any game that I open that uses dx12 just crashes. Before I updated it was fine. Rolled back to the old driver and Im getting the same results. Also reinstalled Bandicam a couple times and that has no affect.

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Bandicam Company
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Posts: 6779
Joined: Mon Dec 20, 2010 12:19 pm

Re: Game crashes with Bandicam open

Thu Apr 13, 2017 2:31 pm

Hello Pestilence460 ,

Which games are you trying to record?
Could you try version 2.3.3.860 of Bandicam from http://www.filehorse.com/download-bandi ... -versions/?
Also if possible, please rollback the AMD graphics card driver to ver.16.3.2 and try it again.

We look forward to your reply.
Thank you.

Pestilence460
Posts: 6
Joined: Thu Apr 13, 2017 1:12 pm

Re: Game crashes with Bandicam open

Thu Apr 13, 2017 10:17 pm

I have been trying to record Rise of the tomb raider dx12, BF1 dx12, and Sniper Elite 4. Hitman and Deus Ex both work with dx12 enabled. I will try later on to use the other Bandicam version. And if thathe doesn't work I will try an older driver version.

Pestilence460
Posts: 6
Joined: Thu Apr 13, 2017 1:12 pm

Re: Game crashes with Bandicam open

Fri Apr 14, 2017 9:45 am

So I installed version 2.3.3.860 and the games do not crash but they are no longer detected by bandicam. Only dx12 versions.

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Bandicam Company
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Re: Game crashes with Bandicam open

Fri Apr 14, 2017 7:00 pm

Hello Pestilence460,

Thank you for your additional report.

1. Could you check if you have the same issue when you uncheck the "Show FPS Overlay" option with Bandicam 3.3.3?

2. If you check the "Windows Store Apps (UWP)" option, please uncheck it and try it again.
Image

Pestilence460
Posts: 6
Joined: Thu Apr 13, 2017 1:12 pm

Re: Game crashes with Bandicam open

Sat Apr 15, 2017 8:16 am

Still have a crash on dx12 games if the fps overlay is enabled or disabled. Tried enabling the ump and disabling and have the same issue.

Pestilence460
Posts: 6
Joined: Thu Apr 13, 2017 1:12 pm

Re: Game crashes with Bandicam open

Sat Apr 15, 2017 11:58 pm

So I found the problem. With MSI Afterburner running in the background it would cause my games to crash and not be detected. Once I closed it everything runs fine.

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Bandicam Company
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Re: Game crashes with Bandicam open

Mon Apr 17, 2017 11:00 am

Hello Pestilence460,

We're glad to hear that!
Thank you for your feedback.

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