GamablobYT
Posts: 11
Joined: Fri Jun 09, 2017 10:09 pm

how to record webcam without crashing

Fri Jun 09, 2017 10:14 pm

some months ago out of nowhere my bandicam started crashing when i hit record and i re installed it millions of times but it never worked so i unchecked the record sound, show webcam display and enhanced something bla bla options and it seemed to work so when i checked the record sound and enhanced bla bla options it was still working but when i checked the show webcam display bandicam again started crashing
so how do i record webcam along with the game video in a single file without crashing bandicam
i know i can use the webcam software to record it in a seperate file and add it in a video editing software but its just too muc work for me to sync the webcam and the sound perfectly

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Bandicam Company
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Re: how to record webcam without crashing

Mon Jun 12, 2017 1:48 pm

Hello GamablobYT,

Please follow the steps below and try recording again.

1. Uninstall your graphics card driver, and install the latest one.
2. Uninstall your webcam device driver, and install the latest one.
3. Select the H264 (CPU) video codec.

If you still have the same issue, please answer the questions below.
1. Do you have the same issue when you use Screen Recording Mode with webcam overlay?
2. Do you have the same issue when you select the other format on the webcam format selection window?

We look forward to your reply.
Thank you.

GamablobYT
Posts: 11
Joined: Fri Jun 09, 2017 10:09 pm

Re: how to record webcam without crashing

Sat Jun 17, 2017 5:09 am

thanks for the reply and sorry for replying so late
im out of reach of my computer for some time so ill try the above solution when i come back
thanks again :)

GamablobYT
Posts: 11
Joined: Fri Jun 09, 2017 10:09 pm

Re: how to record webcam without crashing

Wed Jun 21, 2017 5:19 pm

i uninstalled my logitech webcam software today and right after uninstalling it it started working again!
thank you so much :)
yay

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Bandicam Company
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Re: how to record webcam without crashing

Wed Jun 21, 2017 5:47 pm

Hello GamablobYT,

Thank you for getting back to us.
We are glad to hear that your problem has been solved!

breidveil
Posts: 3
Joined: Sat Jun 24, 2017 2:38 am

Re: how to record webcam without crashing

Sat Jun 24, 2017 2:47 am

A question still not answered for Bandicam users..

GamablobYT
Posts: 11
Joined: Fri Jun 09, 2017 10:09 pm

Re: how to record webcam without crashing

Wed Jun 28, 2017 8:54 pm

breidveil wrote:A question still not answered for Bandicam users..

but mine works now

GamablobYT
Posts: 11
Joined: Fri Jun 09, 2017 10:09 pm

Re: how to record webcam without crashing

Fri Jul 07, 2017 10:26 pm

it stopped working again!
ive reinstalled my graphic card driver, uninstalled the webcam driver(which seemed to work before but not now), set the h264(cpu) codec and it still isnt working

to answer the questions if i still had the issue.
1) yes, i have the same issue when i do it with screen recording mode
2) yes, i had the same issue when i chose another format

pls help

GamablobYT
Posts: 11
Joined: Fri Jun 09, 2017 10:09 pm

Re: how to record webcam without crashing

Fri Jul 14, 2017 12:41 am

can someone pls help

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Bandicam Company
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Re: how to record webcam without crashing

Fri Jul 14, 2017 11:30 am

Hello GamablobYT,

Sorry for the late response.

It might be a problem with your webcam driver.
Please install the latest version of the webcam driver and try recording again.

If it doesn't seem to help, please let us know your webcam model.

Thank you.

GamablobYT
Posts: 11
Joined: Fri Jun 09, 2017 10:09 pm

Re: how to record webcam without crashing

Fri Jul 14, 2017 7:41 pm

not working
the last driver for my webcam had come out some years ago so im pretty sure that i have the latest version

its a logitech c920

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Bandicam Company
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Re: how to record webcam without crashing

Mon Jul 17, 2017 2:59 pm

Hello GamablobYT,

1. Can you record your webcam through the 'Device Recording Mode' of Bandicam (https://www.bandicam.com/how-to/video-capture/)?

2. If you can't capture the screen through the 'Device Recording' mode, 1) please disable/uninstall other webcam programs, 2) install a suitable device driver and 3) select another video size at the 'Format' menu.
Image


Please let us know your result.

GamablobYT
Posts: 11
Joined: Fri Jun 09, 2017 10:09 pm

Re: how to record webcam without crashing

Mon Jul 17, 2017 7:53 pm

i can record the webcam in device recording mode

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Bandicam Company
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Re: how to record webcam without crashing

Wed Jul 19, 2017 11:52 am

Hello GamablobYT,

Thank you for your feedback.

Please try recording again after the changes below and let us know the result.

1. Change the option to "Save webcam video as separate file (.mp4)".
2. Change the file format and resolution.
recordingsettings.png
Bandicam Recording Settings Window
recordingsettings.png (17.14 KiB) Viewed 18179 times


Thank you.

GamablobYT
Posts: 11
Joined: Fri Jun 09, 2017 10:09 pm

Re: how to record webcam without crashing

Wed Jul 19, 2017 7:51 pm

it worked!
thx!

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Bandicam Company
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Posts: 6698
Joined: Mon Dec 20, 2010 12:19 pm

Re: how to record webcam without crashing

Wed Jul 19, 2017 7:59 pm

Hello GamablobYT,

Thank you for your reply.

We are glad to hear that your problem has been solved.

Thank you.

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